Business Training: Accredited Lean Service Course for £99 at Reinvigoration (80% Off)
- Provider of various courses accredited by Cardiff University
- Industry expert tutors
- Business management training for service industry, based on Lean principles
- Broad range of topics covered
- Interactive training
- Full day session with groups of up to 15 participants
- Lunch and drinks included
- Optional test and certification for supplementary fee
Limit 1 per person. May buy multiple as gifts. Booking required. 7 day cancellation policy. Total course time approximately 8 hours. Course accredited by the Lean Enterprise Research Centre, Cardiff University. Qualification is 1A of the course. Course dates subject to minimum 8 participants attending. Minimum age 16. Optional certification fee £25 (includes test and qualification, awarded by LERC, Cardiff University). Courses held in Central London, venue TBC. For full itinerary and course breakdown please see website or enquire when booking.
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Used by students all over the world, learning from the bottom up is a popular method invented by intellectual fruit bats. Descend on new knowledge with today’s Groupon: £99 for a Lean service awareness training course at Reinvigoration.
Enlightening process-driven minds with training accredited by the Lean Enterprise Research Centre at Cardiff University, Reinvigoration offers bespoke courses for companies in the service industry. Courses cover everything from the tools and techniques of Lean thinking to advanced skills needed to drive change. Understanding that one size does not fit all, the experienced consultants tailor courses to specific requirements, and provide online material and help with composing business proposals.
Course delegates will find the training centre handily located in central London, where full day sessions last from 9.30am to 5.30pm and include lunch and refreshments. Attendees can get to grips with the difference between the service and manufacturing sectors, as well as analysing performance and looking at ways to improve efficiency.
Key areas include:
Mapping techniques to illustrate customer performance and business processes
The concept of customer value at each stage
Identification of waste to design quicker and more responsive processes
The concepts of value and failure demand
Problem solving tools and techniques for tackling root causes and providing effective solutions
Where and when to use Lean tools and techniques in the service industry, and when to avoid them
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