Palace Spa and Beauty

Spa
UNITS 3 & 4, BRYN STREET, Ashton In Makerfield WN4 9AU UNITS 3 & 4, BRYN STREET, Ashton In Makerfield WN4 9AU Directions
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8 Tips
Report | 11 months ago
Arrived for appointment to find salon closed due to an emergency. Re-scheduled appointment only to find on second visit that the salon had gone out of business and my Groupon voucher had been redeemed. Feel cheated.
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Report | a year ago
They re-arranged my appointment, took the voucher security code & when I turned up for the appointment they had closed down. Taking my money. Advised groupon customer service but nothing has happened. I will not be using groupon again.
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Report | a year ago
Myself and colleagues collected money for our work colleague for her 40th birthday. We got her the groupon voucher for the pamper session. She has booked it, only to get there, after work, and its quite a few miles out of her way, to be told that they had messed up her booking. They apologized and agreed to give her an extra treatment. Then, she went again this week, only to be told that they had messed up the booking again!!! They sent her away again.!!! Feel totally let down and responsible as we had collected money for her birthday gift. They are not a professional partner for groupon..!
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Report | a year ago
Unprofessional experience with staff who didn't really know how to carry out the full range of treatments on offer. Rooms were dirty and not well kept, dirty sink/ floors/ bad decor, lots of flies buzzing around. Unhygienic and not somewhere I would consider going back to I'm afraid. Which is a shame because there are lots of competitors nearby and this salon won't last very long if they don't fix up their act and behave a little more professionally. The girl doing my treatment was lovely but again she didn't really know what she was doing with some of the treatments. This is not a reflection on her but the management and poor staff training.
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Report | a year ago
purchased 1 hour massage and 1 hour facial but total time spent on treatments was only 1 hour 20 mins
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Report | a year ago
Just wanted to thank Sarah for taking time to make my pampering afternoon very enjoyable, I will definitely be back for a massage soon
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Report | a year ago
friendly but rough
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Report | a year ago
Had my gel nails done and they peeled off the next day.
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