Report | 3 years ago
stop turning off a steam room off every couple of weeks to save money but keep continue to give out a false reasons to customers why you are doing it. People are not stupid and its looks embarrassing from management prospective. People are paying a very high memberships for a very little service. Swimming pool is like a public area full of troublesome teenagers, shouting and abusing other people who come to relax in a sauna or steam room ( which never works). nobody from LA staff oversees what's happening over there and quite frankly they do not care. Female changing rooms are incredibly dirty and outdated, showers are running cold water and one can easily catch some illness over there. Toilettes stink and overall very pure value for money. LA Fitness won't survive much longer with this level of service and charging incredibly high membership fees in comparison to much cheaper and better value for money gyms being open across the country , in particular in London.
Was this helpful?