I was really disappointed. Although the girl who cut my hair was very friendly, she was clearly not expirenced and at not the level I was expecting. It is the worst hair I have ever had and I was v upset. I had to go to another hairdressers to even up sides and blend the sharp layers which I did not have at the start. I had grown my fringe out but now I have short layered bob again. I think she made a mistake and done her best to conceal it. also I didnt feel comfortable in the shop as the two other hairdressers were clearly with a group of firends and it felt very clicky. I know i should have complained but nothing could be done to make my hair better now and it did not feel comfortable to make a complaint.