v8skin.uk

Spa
1 Kensington Mall, London W8 4EB 1 Kensington Mall, London W8 4EB Directions
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0% of 7 customers recommended

From Our Editors

Boasting a convenient Notting Hill location, V8skin.uk dishes out an array of treatments designed to make customers look and feel their best. Apart from facials, massages, waxing and spray tanning, the salon offers eyebrow and eyelash tinting. Advanced body services include exfoliants and mud wraps, fibroblast collagen treatments, and Venus Freeze radio frequency magnetic therapy.

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250
14 Tips
Verified
Report | 11 months ago
TO BE AVOIDED AT ALL COSTS! This person redeems vouchers then does not provide the services bought. Having conformed a booking for 11 July, she rescheduled at a few hours notice then didn't turn up. Between then and 4 August, I rang and texted her on numerous occasions. Phone calls gave a message saying she was busy - texts were ignored. DISGUSTING - TOTAL LACK OF RESPECT FOR OTHERS!!!
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Report | 11 months ago
This unprofessional, 'take the money and run' person has no care for customer service. She redeemed my voucher, offered an appointment, rearranged at short notice but did not turn up. I have texted her 6 times in last 10 days but have had no reply.
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Report | 11 months ago
Unfortunately I had very bad experience with V8skin and the way I was treated as a customer . I have booked an appointment and when I showed up on time there was no answer at the door and no one bothered to pick up my phone calls as I was trying to find out what was happening to my scheduled appointment . I was left waiting in the rain outside and left after 30 min waiting. I got text later saying " sorry couldn't make it". I would have appreciated to be called even an hour before my apt or even texted so I didn't leave work and wasted my time. I simply think it is unexeptable approach towards customer in today's very competitive market. Definitely would not recommend!!!
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Report | 11 months ago
AVOID THIS SALON!! i couldn't get an appointment as the lady never responded to my texts or calls. When she decided to contact me (a week later) I informed her my voucher had been cancelled and her response was: F** OFF YOU STUPID B**.
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Report | a year ago
Unfortunately, I didn't redeem my voucher as I found the owner very rude and aggressive when booking the appointment. Due to her unwelcoming and hostile attitude apparently based on previously poor experience I refuse to be put in a position where I refuse poor treatment. A shame
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Report | a year ago
I would avoid this salon at all cost. I received an appointment from the lady which I agree to. When I turned up for the appointment I was let down, there was no apologies and she was extremely rude. I have now received a refund from Groupon.
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Report | a year ago
I haven't been yet still trying to get an appointment
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Report | a year ago
Very professional, worth the visit - already booked to go back!
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Report | a year ago
ABSOLUTELY AVOID THIS 'SALON'. Michelle here was rude, uncivilised and unqualified. I have contacted Groupon to have this excuse for a business removed. Avoid at all costs.
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Verified
Report | a year ago
Shoddy customer service. Let me down for two bookings. Avoid. Waste of time.
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