Inchcape Wirral Volkswagen

Transport
1 Pool Lane, Birkenhead CH62 4UE 1 Pool Lane, Birkenhead CH62 4UE Directions
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89% of 19 customers recommended

From Our Editors

In addition to dealing in the marque from which it takes its name, Inchcape Wirral Volkswagen offers services for a range of makes and models. The dealership is open on Saturdays and until 8pm each weekday.

Comments

250
57 Tips
Verified
Report | 8 months ago
Fantastic service from the moment the car arrives. Full video report provided of any issues found during health check. If a problem is found, a text containing a url link to a report detailing a full breakdown of any issues found is sent. The option to provide consent for them to carry out the work is offered via the same url, alternatively this can be completed via telephone as they quickly follow up the text message with a phone call. If the offer includes a free wash and valet, don't expect an immaculate job.
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Verified
Report | 8 months ago
A great service. Friendly, helpful and as described. No hidden extras.
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Report | 8 months ago
Excellent work and service from all the staff!!
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Report | 8 months ago
Used G roupon coupon for MOT & mini valet. Had very good service and communication - very professional
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Verified
Report | 8 months ago
Fantastic service given by this company
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Report | 8 months ago
Helpful, polite and courteous service. Highly recommended.
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Report | 8 months ago
Good friendly customer service. They also send you a video of what your car fails on which I thought was really good. Would most definitely recommend !
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Report | 11 months ago
Firstly fantastic customer service! I was recommended by another friend who had used the groupon voucher and was optimistic it wouldn't be some sort of too good to be true deal, my friend assured me it wasn't and I went ahead. Well what can I say from purchasing the voucher to taking my car in and getting it back their customer service was excellent. My car sadly didn't pass however they rang me and was happy to discuss what parts I needed and the cost (also not ripping me off with over priced prices!) and then my car wasn't ready due to a difficult repair and vw couldn't of been more apologetic why it hadn't been done in the time frame which was suggested. However upon arriving they offered me a courtesy car free of charge until mine would be available the next day. I just want to say for the value of money aspect and the customer service especially from Jenny ravenscroft the vw team at brombrough Wirral are exceptional. This 'big' company has assured me they aren't out to rip you off and I would actually in the future choose them over the 'local smaller businesses' which customer service and value hasn't been a patch on vw. I have recommended lots of people and will definitely be back. Thank you so much! :)
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Verified
Report | 11 months ago
Good customer service.
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Verified
Report | 11 months ago
All the staff were very helpful and friendly. They were clear and honest about was work needed to be done but without being pushy or made feel obliged to use them
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Inchcape Wirral Volkswagen

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