From Our Editors
Pierre Alexandre is the home of cosmetic treatments in Manchester. The establishment boasts a convenient location in the city centre and offers a wide range of services. The team pride themselves on the experience of their laser specialists, all of whom are trained in their respective professions. In-depth consultations, as well as tailor-made treatment programmes designed to satisfy individual needs are also on offer.
I purchased the massage as part of a gift for my wife's birthday. My wife explained to me that her experience there wasn't good due to 3 reasons.
1. Address wasn't easy to find, she had to ask directions from nearby businesses and even then no luck. Once she called the company they explained where there were (upper part of a building) but no sign outside to show for this.
2. The hygiene in the room (bed) wasn't good. My wife saw that the towel on the bed wasn't changed, showing grease marks from a previous client. This was pointed out and all that was done was to shake off the towel and was placed again on the bed.
3. Once massage was over, the staff member just said finished and left the room!!
My wife has been to other places where customer care has been superb and importantly good hygiene standards. I will not recommend this place to ANYONE!!!
They made me feel like I didn’t have good hair cos it’s Afro.
The stylist hardly engaged a convo with me
friendly staff and good attention to detail
Was supposed to have a deep conditioning treatment which I didn't, my hair was "washed" to the lowest standards ever. Hair cut was ok, not much difference
Fully booked until end of August, don't answer the phone been trying for months poor service
Can’t book me in until end of August due to machine maintenance at Leeds, this should be made clear on the deal
The deep tissue massage was the best massage ever by Elaina? Was bril.
Will def be returning - although next time it will be for a relaxing massage.
4 stars for my therapist alana I think her name was but the girl that was sat at the reception desk in a white tunic had no manners no people skills didn't act as if she was athe work the actual receptionist in own clothes was quitie nice and helpful
The top step as you get to the top is higher then all the others and my sis tripped up on it no ask if she was OK the lady in the white tunic just pulled a face and said a lot of ppl do that as the step is higher ...u would have fort to fix it or at least put up a sign tbf ...
How can you claim a refund???
Amara did my microdermabrasion and she was great. First time and I thoroughly enjoyed it. My skin felt very soft and fresh after so very happy with it. Also saw me on time so there was no waiting around. Would definately recommend :)