The Only Way is Wessex

Nail Salon
11-13 West Cliff Road, Bournemouth BH2 5EU 11-13 West Cliff Road, Bournemouth BH2 5EU Directions
Today 9:00 AM - 5:00 PM Closed All Hours
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36% of 58 customers recommended

Deals (1)

About this Business

  • Hours
    Sun
    9:00 AM - 5:00 PM
    Mon-Fri
    10:00 AM - 6:00 PM
    Sat
    9:00 AM - 6:00 PM

From Our Editors

Located within its namesake hotel, The Only Way is Wessex is a salon whipping up all manner of beauty and cosmetic treatments. High-tech pampering can include laser lipolysis and vibration plates, or guests can beautify with salt scrubs, eyelash extensions and pedicures.

Comments

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268 Tips
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Report | 3 months ago
Not what I would call a manicure or pedicure, was just file and polish.
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Report | 4 months ago
Shocking experience,phoned to give feedback,following email[which had no response to] to have a very defensive response.Really not sure how this can continue-lack of hygiene etc.
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Report | 4 months ago
Read some reviews on the day of my treatment which filled me with dread as none of them were complimentary. They must have tidied up a little as the downstairs area was okay and smelt of lavender. My treatment room was tidy and clean enough, however I did notice an already used flannel on the sink which was then used to rub the oil from my back. I was also given a cushion with no towel cover for my 5 minutes of relaxation-not very hygienic! My therapist was only 16 and it was her Saturday job-not very professional-however not her fault! The massage wasn't very good, nothing to write home about, I certainly didn't feel relaxed afterwards as I have done after massages I have had previously. The body wrap was fine but more moisturiser should have been used over the whole body to gain greater effect. My facial was very nice and my skin felt lovely afterwards. They have just changed their name (now 'The Beauty Lounge Bournemouth')and said they were in the process of updating the facilities. If you check out their website it states that their therapists are the best trained in the region?? Pack of lies!! All in all very disappointed and this was a birthday present which I was really looking forward to. Will not use them again and I think it's high time Groupon stopped offering deals from this company due to the poor service and awful reviews they keep getting!!
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Report | 4 months ago
Nice friendly therapist, excellent treatment!
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Report | 4 months ago
Absolute disappointed ! It's a waist of money and waist of time
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Report | 5 months ago
The lady who did our treatments was very pleasant however I took my mum as a treat & unfortunately she was the only person providing 3 treatments each for the two of us. This meant I had to wait around with no magazines to look at or drinks available while mum had her manicure. We then both shared a room while she took it in turns to do our other 2 treatments. I felt my facial was rather rushed & as I spent so long in the foot spa the water was cold by the time it came to actually doing my pedicure. There was no foot massage or creams applied during our pedicures & I felt the pedicure overall was poor. The instruments were placed directly on the floor (no tray) which meant they were sitting on a floor where people walk up & down in their shoes, not exactly installing confidence in the cleanliness of the instruments being used! We were also provided with a big fluffy cushion for our heads during our facials rather than a pillow which again didn't really instil confidence as to the cleanliness or the risk of cross contamination during our treatments. We were given a dressing gown to wear however these were taken from the back of the door & I felt they had probably been worn several times rather than having a clean dressing gown for each client.When I booked the treatments I was advised we would be there approx. 1.5 hrs however the total time was 3.5 hrs due to only one person trying to treat both of us. There was no offer of a drink & the nearest toilet was up 2 flights of stairs which was incredibly difficult for my mum. The lady advised us they would shortly be doing a refurbishment & that there were normally 3 staff on duty. I won't be using this salon again.
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Report | 6 months ago
Lovely people who are really skilled at what they do. Lovely little spa tucked away from the noise of the actual hotel. Went in feeling awful and exhausted and cane out feeling amazing. Can't wait to return x
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Report | 6 months ago
I think it was waste of money. I am not very happy with the service provided and the salon is not very clean.Plus she offered me extra services for additional £11 but I don't think she did much extra. The pedi took 20min with shellac so you can imagine. Next morning after treatment when I woke up my face was like sunburn.
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Report | 6 months ago
very friendly. I had Manicure & Pedicure a week ago and the polish is still shiny and in tact. Massage & Facial very relaxing :-)
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Report | 6 months ago
FANFLIPPINTASTIC!!!Really lovely treatment.was soo relaxing.Will definitely book to go again.thoroughly recommend it.
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The Only Way is Wessex

Sun
9:00 AM - 5:00 PM
Mon-Fri
10:00 AM - 6:00 PM
Sat
9:00 AM - 6:00 PM
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