Lush Salon

Haircut
131 Godwin Street, Bradford BD1 3PP 131 Godwin Street, Bradford BD1 3PP Directions
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19 Tips
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Report | 3 years ago
I have never in my life received such disgusting customer service! The main woman who was working there was the most lazy, rude and pathetic woman i have ever come across. She was brunette, overweight and was the main one doing the haircuts. I had to go on 3 occasions because she sent me away the first two times, telling me that she doesn't have time for me even though the salon was empty, and i had booked an appointment! She could have rang me to cancel but couldn't be bothered. When i went back the third time, she made me wait for almost an hour. She didn't even ask me what i want, she just started to cut my hair and all she did was trim my split ends, when i told her i want layers, she said she doesn't have time and that i need to book another appointment! I had paid about £30 for cut, wash, blow dry and highlights. She said she doesn't have time and that highlights wont work on my hair because my hair is too dark. I then went to Alexanders a week later, got the haircut i wanted along with highlights and the staff were amazing!
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Report | 3 years ago
Good deal and friendly staff booked again as was good colour and cut
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Report | 3 years ago
Gonna go back
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Report | 3 years ago
Nicest most natural colour I have had for a long time. Also a very good cut
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Report | 3 years ago
Thank you Kirsty, mum and Stephanie for lovely service !!
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Report | 3 years ago
the girl that did my hair really loved her job and really cared about customer service and what I thought of my hair a long time since I was this happy with an hairdresser
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Report | 3 years ago
I am very happy with my hair cut and color. Thank you.
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Report | 3 years ago
customer service very poor! I booked and arrived for my appointment, I was told the person doing my hair had not turned up. Booked me in again 2 weeks later. I arrived and the owner tried to put me off again, when I said she had already cancelled me once she decided to keep my appointment. After she put the foils in and rinsed my hair she started chopping 2 inches off my hair without asking what I wanted. Then she had the cheek to say I put you some layers in son you want an inch and a half of the length to which I replied no I wanted to keep the length. Half way through doing my hair she went out to shop for her lunch leaving me in the shop with her mother. When she returned they both went outside for a smoke. I was gutted when I left the shop having had far more taken off my hair than I wanted and very little highlights. My friends couldn't tell I had had it highlighted :(
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Report | 3 years ago
Loved my hair colour and will be returning soon.
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Report | 3 years ago
Try listening to the customer my wife showed you what she wanted and came out with something totally different,A blind man could have done better.
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