Imagine Spa

Spa
Level Street, The Waterfront, Brierley Hill DY5 1XD Level Street, The Waterfront, Brierley Hill DY5 1XD Directions
Be the first to recommend this place!
80% of 35 customers recommended

From Our Editors

Located inside the Copthrone hotel, Imagine Spa tends to bodies with a selection of pampering treatments. As well as individual treatments and hen dos, spa parties invite guests for a relaxing evening of facials and skincare tips, accompanied by a glass of bubbly.

Comments

250
12 Tips
Verified
Report | 3 months ago
Bought for myself and visiting sister as a treat. Lovely relaxing massage. Great afternoon. Staff couldn't have been more friendly and helpful.
Was this helpful?
Verified
Report | 7 months ago
Great customer service, great facilities , great price , would certainly recommend to anyone to visit imagine spa!
Was this helpful?
Verified
Report | 8 months ago
We were expected to stand in the entrance where everyone comes in off the street in swimwear and towels waiting for our treatment. When I said I did not want to do that the beautician appeared put out by it. The massage for my mum was good and included her head and neck being massaged, however, considering I had the same my beautician (tha one who did not seen impressed when I said I wouldn't stand in the main reception) did not do the same and if anything just felt like she rubbed oil on me. The pool and changing rooms appeared very tired and needed to be updated and freshened up. on a positive the girls on reception were very friendly and helpful.
Was this helpful?
Verified
Report | 8 months ago
Massage was spot on!! However the spa facilities definitely need a refurb! The changing rooms were dirty, and not even to the standard of a council leisure centre which is not what I would expect for a hotel spa. The spa area was ok but again felt dirty and outdated, which is a shame because the hotel is so nice, it seems as though they may have forgotten this part of it!
Was this helpful?
Verified
Report | 8 months ago
Well worth what I paid nice staff .
Was this helpful?
Verified
Report | 8 months ago
There were used sanitary towels in the shower, everywhere was dirty.
Was this helpful?
Verified
Report | 10 months ago
I think the spa needs updating Mandy was excellent and the massage was excellent but the facilities could be better
Was this helpful?
Verified
Report | 11 months ago
Excellent massage
Was this helpful?
Verified
Report | 11 months ago
The treatment and the therapist was lovely. There was no robe or slippers and we were not informed to bring our own when booking. There was no dedicated waiting area for the therapist and I had to wait in the foyer wrapped in a towel. The changing area and spa area was dirty in places and unkempt.
Was this helpful?
Verified
Report | 3 years ago
excellent service
Was this helpful?

Explore Nearby
Imagine Spa

Groupon has verified that the customer actually visited Imagine Spa.