The team at Prezzo strive to reinvent Italian cuisine while staying true to its heritage as they serve up quick lunch meals and dinners at 196 locations across the UK. With venues ranging from old libraries to harbourside gems, Prezzo boasts distinct interior design ideas complementing every dining hall. Delivery service is available for those who prefer to enjoy Italian favourites in the comfort of their home.
Report|3 years ago
we came into eat with our family and met up with friends who were also eating at the restaurant and asked if we could all sit together as we had booked 2 x separate tables, the waiter said he would ask the manager, we had booked 2 x 6 but only 4 of each party had turned up, the manager was a bit funny to us, saying he would let us this once as this was not allowed, 2 of my friends overheard the manager say "not to come back" charming......
on ordering our food as 2 x separate tables we asked for our food to be brought out together, we waited over 30 mins for our starters and our friends didn't even get there starters even though we had finished ours, i asked the waiter "consentine" i think that was his name if we could all eat our main meals together and was the food going to be a long time as we had booked the table for 12.15 and it was now 1.30 and we had only had starters, we was going to the theatre to see a show...once the food starting coming out my food was cold and so was my sisters, we had ordered the same food, not once did the waiter come and ask us if our food was ok? 1 of my party had ordered chips but didn't receive them and we had to keep asking for them, when they did come out the chips were cold, we felt we couldn't say anything as we was in a hurry and had waited long enough but to be honest we had now been in the restaurant 1 and a half hours and had to be at the theatre in 15 mins time, so we quickly asked for our bill. would i return to the prezzo restaurant? no im sorry i wouldn't