I felt that I was rushed through the whole experience although I had made an appointment to have the shave and haircut he never asked if I wanted my eyebrows trimming I really felt not that important and he wanted to get me finished quickly to get on to a customer who had come in The shave was not ood at all I needed to redo it at home as there were bits totally missed This was a gift and I know as it was groupon it was not full price but it had it been a good experience I would have returned