Luca James Hair Design

Haircut
16 High Street, Sawston CB22 3BG 16 High Street, Sawston CB22 3BG Directions
Today 9:00 AM - 4:00 PM Closed All Hours
Map & Contact Info
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About this Business

  • Hours
    Sun
    Closed
    Mon
    9:00 AM - 6:00 PM
    Tue
    9:00 AM - 5:00 PM
    Wed
    9:00 AM - 4:00 PM
    Thu
    11:00 AM - 8:00 PM
    Fri
    11:00 AM - 7:00 PM
    Sat
    9:00 AM - 5:00 PM

Comments

250
28 Tips
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Report | 3 years ago
staff very friendly and was really please with both highlights and cut
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Report | 3 years ago
Thanks - Sonya was great! I will be back!
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Report | 3 years ago
Great value and very friendly and chatty staff! I am very pleased with my highlights and will definitely go back!
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Report | 3 years ago
Liked my hair colour, will be back!
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Report | 3 years ago
I was completely unimpressed. I understand that you're getting a bargain with a groupon but that shouldn't mean that the standard of service is poor. The hairdresser over-ran in putting the foils in my hair and to catch up time, took the foils off too soon which means that the colour hadn't been on long enough in places- you can tell the difference. The hairdresser repeatedly tugged at knots in my hair with a fine-toothed comb and I had to ask her to use a wider toothed comb to stop it from hurting so much. She was aware that my hair was knotted and she just said "I've already combed it through once so I don't understand why it's so knotted". My head was still hurting during my journey home. Again, to catch up time, the hair cut was rushed and the blow dry was rushed. The hairdresser didn't even use a brush when blow-drying my hair; she used her fingers. I have never felt before like I didn't trust a hairdresser but this time, I literally felt like my hair was being hacked away at. When I got home, I had a closer look at the cut and just can't understand why the "layers" have been cut the way they have. The hairdresser said she would "blend them in" but that obviously didn't happen. When it came to cutting my fringe, the hairdresser just trimmed it where it lay instead of making sure it was falling in the right way from my parting. It was obvious the girls wanted to be out by 5pm and rushed me through in order to get finished on time. Not impressed and won't be coming back, no matter how good the next Groupon deal is. I'm not one to freak out about a bad hair cut because hair grows, but seriously, if your heart isn't in it, you certainly shouldn't be cutting people's hair. The hairdresser had a bit of an attitude too. I understand she had a sick child at home that was distracting her. It didn't fill me with confidence that her mind clearly wasn't on the job. There's no point in buying Groupon deals if you get a substandard service; it defeats the object. Also, Groupon deals are getting a bad reputation because it seems that traders are using Groupon as a quick and easy way of getting a high throughput of customers, i.e. quantity rather than quality.
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Report | 3 years ago
Very friendly staff and good communication which is a benefit because the premises are very cramped, we were almost elbow to elbow when all chairs were in use! Nevertheless a good experience.
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Report | 3 years ago
I was apprehensive about someone cutting my long hair but you put me at ease and I'd return.
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Report | 3 years ago
My whole experience was a super one. I would seriously return again.
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Report | 3 years ago
Well looked after for my treatment at Luca James & would recommend them to my friends.
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Report | 3 years ago
Overdid the highlights - possibly my own fault
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Explore Nearby
Luca James Hair Design

Sun
Closed
Mon
9:00 AM - 6:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 4:00 PM
Thu
11:00 AM - 8:00 PM
Fri
11:00 AM - 7:00 PM
Sat
9:00 AM - 5:00 PM
Groupon has verified that the customer actually visited Luca James Hair Design.