From Our Editors
Situated in Fitzrovia, Luxe Nails Hair Beauty presents customers with a wide array of pampering services. These range from haircuts, manicures and pedicures, to facials and eyelash extensions. Waxing treatments on different areas of the body are also available.
On the voucher it said appointments can be made between 10am and 8pm. I tried to book in for 5.30pm and they refused, saying they only book in 'regular paying' customers. I pointed out the hours on the vouchers and got the answer ' yeah we have told the manager to change that'. From a customer point of view that is unacceptable. When I finally got the place I had to wait 40 before someone got to me. They then managed to use a different shade than the one I chose. The different employees were arguing to each others, almost shouting. I also noticed another customer which had been waiting 45 mins already for a lash appointment. Apparently the technician did not show up to work that day.
Although it is very unorganised and the staff speaks their own language which is quite impolite, my nails were perfectly done by a male member of the staff.
They lasted long and looked gorgeous!
Luxe Nails Hair Beauty