Overall the ladies was really nice however, she failed to tell me that she had moved salon to a different location. I ended up on the other side of London and was late for my appointment. My eyelashes looked alright, just a little thin. It felt rushed. I ask her to put a few more lashes, she told me that this is a Groupon so she cannot put any more. Within a few hours most of them fell off. Don't think I would go back again.