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Brow Bar & Boutique

Alternative Medicine
7-9 Crwys Road, Cardiff, Cardiff CF24 4NA 7-9 Crwys Road, Cardiff Directions

From Our Editors

Brow Bar and Boutique offers a selection of beauty treatments, including threading, tinting and waxing. Nail services, as well as holistic treatments, in the form of facials and massages, are also available. The salon has two locations, one in Cardiff, just 500 metres from Grangetown train station, and one in Barry, operating since 2000.

Comments

250
15 Tips
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Report | 12 days ago
I would have left a negative review if I could. I booked an appointment directly with them and when I arrived they were closed. I tried both of the phone numbers and there was no reply. The voucher has been redeemed and I am having trouble getting a refund as a result. Steer clear they are one big con.
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Report | a month ago
Excellent value for money
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Report | a month ago
Lovely staff and great treatments
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Report | 2 months ago
They are too busy and understaffed. Firstly I had my eyelashes tinted that never worked Secondly the lady glued my left eye together, losing eyelashes and very sore eyes for 10 days I returned as eyelashes came straight off and they replaced them for free Within 3 days they had come off again, I guess as i had to use cooling gel Vaseline on my sore eyes after all the acetone they used trying to get my eye unstuck. Once healed I returned later with a pkt of false eyelashes and asked them just to put them on for me instead and she charged me £5 wheras it should have been free as it was their fault the other ones never worked. They did put a new eyelash tint on though as the first never worked but sadly have lost most my natural ones. I bought the manicure, pedicure off them and after finished was told about paying £10 for soak off charge so if you have nail varnish on at your appointment remember the soak off charge. Plus as the poor assistant was on her own and three other customers come in both my thumbs weren't finished properly and are smudged. I like the assistant she is lovely but her boss shouldn't have left her to cope alone as they will lose customers
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Report | 2 months ago
The salon was closed when I arrived for my booked appointment on Wednesday 12th June, and had no phone number to call. I was not informed by anyone that the salon was closed, and they never followed up to offer to re-book my appointement / get a refund. My voucher technically expires tomorrow.
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Report | 2 months ago
Booking a night
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Report | 3 months ago
Went here last week. Drove 45 minutes to get there, to be told females only. Still not been refunded
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Report | 4 months ago
Both technicians were nice people but seriously need more training and better equipment to quicken the process. 2.5 hours is a long time to have a manicure and pedicure. Id thought id wait a few days to leave a review to see how the quality of the vanish was. Im not happy with my nails at all. Ive been having shellac polish for years now and this is honestly the worst job on my nails so far.
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Report | 4 months ago
This was a birthday gift for a friend. She chose a hot stone massage but was told on arrival that they don't do them anymore, so was offered an aroma therapy massage instead, but they didn't have any inscense or aroma.The masseuse was 20 minutes late. She also said that the table was creaky and the massage itself wasn't that good and the next day she ached as if she'd done a workout.
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Report | 4 months ago
Friendly staff but unfortunately I had a long wait due to staff shortage. Good job done on my nails but not enough choice of colour.
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