The Living Room - Chester

Food and Drink
13 Saint Werburgh Street, Chester CH1 2DY 13 Saint Werburgh Street, Chester CH1 2DY Directions
Today 11:00 AM - 1:00 PM Closed All Hours
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null% of 0 customers recommended

About this Business

  • Cuisine
    European, British, Contemporary, English, Continental
  • Meals
    Breakfast, Lunch, Dinner
  • Price
    £30-£50
  • Hours
    Sun
    11:00 AM - 12:30 PM
    Mon-Tue
    11:00 AM - 11:59 PM
    Wed-Thu
    11:00 AM - 1:00 PM
    Fri-Sat
    11:00 AM - 2:00 PM
  • Cuisine
    European, British, Contemporary, English, Continental
  • Meals
    Breakfast, Lunch, Dinner
  • Show More
  • Attire
    Casual
  • Alcohol
    Available
  • Reservations
    Yes
  • Catering
    Yes
  • Good For Kids
    Yes
  • Good For Groups
    Yes
  • Show Less

Comments

250
5 Tips
Verified
Report | 4 years ago
I first looked at the online booking system on 30th April to book a table for lunch time on 7th June and there was plenty of availability showing. I then thought it best if I emailed rather than booked online so that I could give my voucher code at the time of booking. The manager emailed me back to say “we have no availability throughout June and are fully booked, we have tables available up until the 11th May”. This annoyed me because I had seen on the online system that there was availability and I assumed that I was being ‘fobbed off’ because I wanted to use the voucher. I emailed back to say I really wanted to go that week because we were off work and to ask if it was because I wanted to use the voucher that they were limiting availability. The response I then got was “This is nothing to do with the voucher. If you had asked me to book a table at anytime through June or after the 11th without a voucher, I would have given you the same response it is due to us having to consolidate bookings in preparation of our refurbishment.” The manager should have explained that they were closing for refurbishment in his first email! Furthermore, I think it is considerably poor planning to run a voucher offer (for which I had paid up front) and then to close the venue for a month before the expiry date. If I hadn’t have tried to book early then I wouldn’t have been able to use it at all and I’m sure some people have found themselves in this position. As it happened I had to take a date that I didn’t really want to go on and so now I’ll be paying to go elsewhere on 7th June instead! Surely they could have contacted everyone who had bought a voucher to inform them of this beforehand and explained better when I first tried to book.
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Report | 4 years ago
It would have been nice to have a choice of either a starter or a sweet in the offer
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Report | 4 years ago
staff busy but pleasant and very good
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Report | 4 years ago
Nice meal, friendly staff and a good time was had.
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Report | 4 years ago
A super evening and will be going again.
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Explore Nearby
The Living Room - Chester

Sun
11:00 AM - 12:30 PM
Mon-Tue
11:00 AM - 11:59 PM
Wed-Thu
11:00 AM - 1:00 PM
Fri-Sat
11:00 AM - 2:00 PM
Groupon has verified that the customer actually visited The Living Room - Chester.