Mark Robert Hair

Haircut
17 Glumangate, Chesterfield S40 1TX 17 Glumangate, Chesterfield S40 1TX Directions
Today 9:00 AM - 4:00 PM Closed All Hours
Map & Contact Info
Be the first to recommend this place!
null% of 0 customers recommended

About this Business

  • Hours
    Sun
    Closed
    Mon-Wed
    9:00 AM - 5:00 PM
    Thu-Fri
    9:00 AM - 7:00 PM
    Sat
    9:00 AM - 4:00 PM

From Our Editors

Mark Robert Hair keeps tops looking stylish with creative cuts and colour treatments. Mark himself has 30 years industry experience and leads a team of skilled stylists who use products from Wella and System Professional to create fresh looks.

Comments

250
12 Tips
Verified
Report | a year ago
I was very disappointed with my visit. The stylist tried to charge me an extra £10 even though my hair is chin length, not to, or past my shoulders! When i refused to pay an extra £10 as i didn't feel it was justified; she said she didn't make the rules. She would not cut my hair as I requested it even though it was basically the same style but a couple of inches or so shorter (I hadn't had it cut for about 10 weeks). I would gladly have paid the £2 extra they usually charge as the difference between a cut and a restyle had I known or had it been suggested that that was the problem. I was so annoyed at the proposed extra charge that I nearly didn't have my hair cut and I said as much, but the stylist convinced me to stay and as I was there now. I said for her to do what she could within the Groupon. She cut so little off that the next day, when I styled it the way I normally do (gel or mousse, then scrunch it up and let it dry naturally); it didn't look like I'd had anything cut off it at all. In fact it even looked heavier at the sides than before and I couldn't do a thing with it. I had shown her some pictures similar to how I normally have it cut elsewhere and explained that I like it scruffy, spikey and that I use curl activating products to scrunch my hair to make my waves more curly. I also explained that I myself never use hairdryers on my hair as I have coloured my hair for so many years that Using hairdryers etc ruins the condition of my hair. I knew she was going to blow dry my hair but not within an inch of its life and then use straightening irons to completely straighten and flatten my hair. I don't like straight hair and I certainly didn't ask for straight hair infact just the opposite. When she had finished, the stylist asked me what I thought and I said it was certainly different (trying to be diplomatic and not lose my cool). I said I would not have styled it that way and that I wouldn't be styling it that way. I said I would be scrunching and messing it up the way I like to have it. She said it suited me and I should keep it that way. I said its not me and its not the way I like my hair. I asked for a card (so I would have the salons contact details to be able to let them know just how unhappy I was with my experience). The stylist wrote her name on it (she must have been completely deluded if she thought I would have my hair cut by her ever again). I left feeling flat in more ways than one! I wished I had left before having my hair cut. She really didn't listen to anything I said and chose to cut and style my hair the way SHE wanted to and not how I wanted it. I put up with not being able to do a thing with my hair (because of the style/length and because it was frazzled from the hair dryer and straightening irons) for two weeks before going back to my normal salon and not only actually getting my hair CUT but in my normal style, the style that i like and by a stylist that listened and understood what i wanted. I am really disappointed with my visit to Mark Roberts hair salon. I would like to think that the stylist Tanya Gales is new, inexperienced and is still under going training and that she isn't a true representation of their stylists. I also think that the normal price for a cut and blow dry by Tania is not the £45 charged by the salon for its more experienced stylists and as such; is very misleading on the Groupon offer. I have ended up paying twice to eventually get the cut I should have got first time round, making the Groupon deal not such a great deal after all.
Was this helpful?
Verified
Report | 2 years ago
Friendly and professional service,I would highly recommend
Was this helpful?
Verified
Report | 2 years ago
Thank you I love the style
Was this helpful?
Verified
Report | 2 years ago
Location was good, hair was cut and blow dried exactly how I asked
Was this helpful?
Verified
Report | 2 years ago
very pleased with the overall service
Was this helpful?
Verified
Report | 2 years ago
Staff very friendly
Was this helpful?
Verified
Report | 2 years ago
A pleasant experience.
Was this helpful?
Verified
Report | 2 years ago
Friendly staff
Was this helpful?
Verified
Report | 2 years ago
If a customer asks for no layers, please do not layer hair.
Was this helpful?
Verified
Report | 2 years ago
Thankyou to Tanya! Loved what she did and felt really comfortable.
Was this helpful?

Explore Nearby
Mark Robert Hair

Sun
Closed
Mon-Wed
9:00 AM - 5:00 PM
Thu-Fri
9:00 AM - 7:00 PM
Sat
9:00 AM - 4:00 PM
Groupon has verified that the customer actually visited Mark Robert Hair.