Parlour

Spa
340 Foleshill Rd, Coventry CV6 5AJ 340 Foleshill Rd, Coventry CV6 5AJ Directions
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250
9 Tips
Verified
Report | 3 years ago
Basic customer service seemed to go out the window and what was supposed to be a nice relaxing experience became stessful and upsetting for my mum.
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Report | 4 years ago
Need to concentrate on your clients when they are there and not have sky tv repair men turn up and interupt what is supposed to be a relaxing experience. Disappointed in the facial, everything felt rushed and to end it all no toilet facilities!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Verified
Report | 4 years ago
Felt undervalued as the technician didn't seem to treat me like a valued customer.
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Report | 4 years ago
Check names of clients you have booked before doing treatments so the right client gets the treatment!
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Report | 4 years ago
thank you, it was a lovely relaxing experince my skin felt lovely after my facial
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Report | 4 years ago
I could not to relax there because the place was very laud.
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Verified
Report | 4 years ago
AS it was a groupon offer didn't think i recieved same attention,it seemed rushed and our treatments should have lasted 2hrs 15mins was all completed in 1hr 45mins, didn't receive full manicure just file and polish and polishes were bad quality, as if it was inconvient for them. Our treatment dates had been cancelled twice and they refused to do treatments until i went home and printed groupon voucher for them, even though had quoted both reference and voucher number on both occasions, will not be going back.
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Verified
Report | 4 years ago
Good customer service, very personalised. Professional looking salon.
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Verified
Report | 4 years ago
Had great difficulty booking my appt initially, always an answer phone & my messages were not replied to. Very difficult to find initially, little sign lost amongst many others. Small business above others, lots of noise from those which spoilt relaxing atmosphere. Parking very difficult, none outside Parlour but had to park in busy street nearby & walk. Not most pleasant area to be in as a woman alone.
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