Druckers Vienna Patisserie

Grocery and Market
Unit 71 County Mall Shopping Centre, Crawley RH10 1FP Unit 71 County Mall Shopping Centre, Crawley RH10 1FP Directions
Be the first to recommend this place!
86% of 21 customers recommended

Deals (2)

From Our Editors

Since 1958 Druckers Vienna Patisserie has expanded from a tiny coffee lounge on the site of an old bookshop to a nationwide chain of cafes. Over 80 highly trained bakers and chefs provide an extensive array of handmade patisserie cakes and celebration cakes, as well as a selection of gluten-free versions, all made from locally sourced produce. Diners can enjoy sweet and savoury lunches, breakfasts and snacks. Customers can also customise their own cakes using the virtual cake creator available on the Druckers Vienna Patisserie website.

Comments

250
12 Tips
Verified
Report | 3 days ago
Turned up to a very hot, very dirty cafe. Very slow service so waited for ages in the queue only to be told they as we didnt book they didnt have the equipment - tuere were about 2 tables of people in and about 6/8 dirty tables. The voucher clearly states "no booking required". We were told we had to come back at 3 (2 hrs later).. we went back at 3 only to be told we didnt book (again) and we would have to wait until 3.30 before they can make the sandwiches. When the sandwiches finally arribed they wernt that nice. The egg ones were so full, the ham and mustard ones had so much mustard and so little ham in them they were in edible and i dont even know what was ment to be woth the cucumber one. When as the tea ttay came out in bits we watched our scones being careied to the microwave in a staff members bare hands - no gloves... we were there only minutes and came away feeling draines and tired after a horrible experiance
Was this helpful?
Verified
Report | 9 days ago
A nice treat for a days shopping trip
Was this helpful?
Verified
Report | 9 days ago
The staff were absolutely lovely - really friendly and attentive even though it was very busy. They kept offering us teapot refills which was really nice. The sandwiches and cakes were the nicest we have had for an afternoon tea and beautifully presented. The venue was easy to find (in the bullring shopping centre) and the seating areas were nice and spacious. We will definitely be visiting again!
Was this helpful?
Verified
Report | 10 days ago
It says to just turn up but I tried to ring a few times, and there was no answer. When we got there we were asked if we minded coming back another day as they didn't have any high teas left! We refused as we had driven a long way. We were then asked to come back in 1/2 - 1 hour and they would do something. We did and they did but it wasn't that good. We had to share a clotted cream that was still frozen! The mini cakes were still frozen too! We were not offered a top up of drinks either. This was Crawley and we won't be going back there. In fact I would demand a refund.
Was this helpful?
Verified
Report | 16 days ago
Food served promptly and was delicious. The takeaway slices were appreciated and delicious when enjoyed at home too.very nicely presented and the young man at the Leicester Fosse Park branch was a credit to the company! Thanks
Was this helpful?
Verified
Report | 20 days ago
Lovely clean and welcoming Lady in charge
Was this helpful?
Verified
Report | a month ago
Lovely food & lovely staff
Was this helpful?
Verified
Report | a month ago
It was not comfortable eating, as there was no Air conditioning, the environment was very hot, the staff were not very friendly and seemed irritated that we had a voucher, I had to ask for the salad garnish, everything that did seemed to be an effort for them
Was this helpful?
Verified
Report | a month ago
Amazing afternoon tea!
Was this helpful?
Verified
Report | a month ago
We ate shortly before 130 and there was only a choice of 2 paninis left, which was a shame, as they are made up in the morning I guess? Friendly helpful staff
Was this helpful?

Explore Nearby
Druckers Vienna Patisserie

Groupon has verified that the customer actually visited Druckers Vienna Patisserie.