Personal Perfection

Salon
Copthorne Hotel London Gatwick,, Copthorne RH10 3PG Copthorne Hotel London Gatwick,, Copthorne RH10 3PG Directions
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Comments

51 Tips
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Report | 3 years ago
According to the receptionist I arrived late for my appointment although I had 3.30 written down. Receptionist greeted me with "you're late" which I dispute. Initially rather unaccommodating about rearranging the appointment or being able to offer me both treatments. Shellac nail polish peeled off after 24 hours. Total waste of time and money. A great disappointment and I shall not be recommending this establishment to friends or colleagues.
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Report | 3 years ago
Thank you thoroughly enjoyed both treatments we'll done girls
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Report | 3 years ago
Manicure was poor,had shellac which should last 2 weeks but chipped the next day and came off after 4 days!
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Report | 3 years ago
I bought this package for my friend for her birthday and have to say i'm very disappointed with the service. The two beauticians (who i suspect were trainees) made little effort to talk to us, and did not even introduce themselves or ask our names, they merely referred to us as "groupon". Whilst the facial was nice, the manicure was very disappointing and neither me or my friend were pleased with the final result. We actually had to go home and file our nails ourselves as they had not been done well. Little effort was made to talk to us whilst we were having our nails done, as it seems the girl was more interested in listening to her colleague's conversation in the room next door, and was also very concerned with the time and kept motioning to the other girl how long was left of our treatments which made us feel uncomfortable and like we were just being rushed through. Our treatments had barely finished before one of the girls was out the door on her phone. Overall i am rather disappointed with this package, especially considering the fact it was my friends 21st present. I'm afraid we won't be back.
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Report | 3 years ago
My polish did chip the next day. Although my experience was lovely and facial very relaxing.
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Report | 3 years ago
Not really.
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Report | 4 years ago
Mother and daughter working together presented a very caring and helpful team.
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Report | 4 years ago
Very relaxing.
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Report | 4 years ago
Unpleasant experience, therapists arrived late for my appointment at 11am. Had to wait around for 15 mins. Very cold salon don't expect to sit in my coat for manicure. Nails lasted 3days,which is less than regular polish. Still cold during facial. Would not recommend will find another salon for further treatments.
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Report | 4 years ago
I loved the experience such warm lovely people true professionals most wonderful facial and then got to know about HD brows. I had it done the next week cannot stop raving about them!! Wow !
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