Hallmark Hotel Derby - Non-Accommodation

Midland Road, Derby DE1 2SQ Midland Road, Derby DE1 2SQ Directions
Today 6:00 PM - 10:00 PM Open All Hours
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71% of 99 customers recommended

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About this Business

  • Hours
    Sun
    12:00 PM - 2:30 PM, 6:00 PM - 9:00 PM
    Mon-Thu
    12:00 PM - 2:30 PM, 6:00 PM - 9:30 PM
    Fri-Sat
    12:00 PM - 2:30 PM, 6:00 PM - 10:00 PM

From Our Editors

Based within the 4* Hallmark Hotel Derby, The Brasserie Restaurant is a contemporary dining room that serves up classic international cuisine. The hotel also features a lounge bar with an extensive wine list and 102 guest bedrooms. There are conference facilities for corporate guests, while weddings and private parties can also be held.

Comments

250
105 Tips
Verified
Report | 4 days ago
Not much of a welcome... then afternoon tea arrived sandwiches were hard had stood out some where for some time. Enjoyed company of another couple at the next table who also said the same, then asked for more water as I like my tea weak.. waited and waited never came. Not like they where rushing about seeing to others as when we left three staff were behind the bar chatting.. so disappointed as this was the last treat for a day out for my husband birthday.
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Report | 13 days ago
Went for afternoon cream tea with 3 friends (I had been before and it was perfect at that time). After being served with the food and teas no one asked if everything was ok or if we needed anything else we would have liked some hot water to add to the tea pots for more tea. The staff (3 people) were at the reception desk talking for quite some time and as we were separated by a glass wall we couldn't easily gain their attention. I will not be going back. Cathedral Hotel will be my choice in future.
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Report | a month ago
Very nice hotel. Felt disappointed having to pay to park especially as my disabled friend had a blue badge and a longer walk than i expected from our parking space. I couldn't drop her at the door as she uses me for balance aswell as her stick. Afternoon tea was well presented, very minimal sandwiches and i mean minimal 3 fingers each but over run with cake & pastries. Staff very pleasant and helpful but felt they could of done with more help as she was serving on the bar & showing guests to the dining room and leaving the bar completely unattended. The music in the room was very loud and inappropriate for afternoon tea! Possibly catering for download which was on that weekend.. i certainly wouldn't dismiss going again but would like to think the management take my points on board to improve the service they deliver.
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Report | 2 months ago
Extremely enjoyable, staff lovely too
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Report | 3 months ago
Only one cup of coffee offered throughout the afternoon tea. No one checked if we were enjoying the food or if we wanted anything else. No goodbye when we left.
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Report | 3 months ago
We visited on 07.04.17. For afternon tea. Good value for money. The service was excellent. We were greeted professionally and throughout our afternoon we were kept topped up with tea and coffee without having to ask. Lovely experience.Our waitress (Megan I think) was particularly attentive.
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Report | 3 months ago
Lovely place and delicious cakes.
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Report | 4 months ago
The scones were delicious on this occasion. Friendly helpful waitress.
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Report | 4 months ago
Brilliant service and beautifully presented food!
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Report | 4 months ago
Staff very pleasant and for the price the afternoon tea was very good . The experience lacked finesse : no table clothes , tired furand unfortunately ( not the hotels fault ) a rather foul mouthed guest from a wedding reception shouting and swearing in the corridor, also noisy young bridesmaids racing around- they were eventually stopped by staff.
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Hallmark Hotel Derby - Non-Accommodation

Sun
12:00 PM - 2:30 PM, 6:00 PM - 9:00 PM
Mon-Thu
12:00 PM - 2:30 PM, 6:00 PM - 9:30 PM
Fri-Sat
12:00 PM - 2:30 PM, 6:00 PM - 10:00 PM
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