Royal Crown Derby

Museum
194 Osmaston Rd, Derby DE23 8JZ 194 Osmaston Rd, Derby DE23 8JZ Directions
Today 9:00 AM - 5:30 PM Open All Hours
Map & Contact Info
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About this Business

  • Hours
    Sun
    Closed
    Mon-Fri
    9:00 AM - 5:30 PM
    Sat
    Closed

Comments

250
24 Tips
Verified
Report | 3 years ago
please keep producing such wonderful products, & look after the staff, they are real quality
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Report | 3 years ago
Reception staff need customer training - it was appalling. Tour guide in desperate need of a microphone - she was softly spoken and the workshops were very noisy. Very few people could hear what she had to say. Answer emails that are sent with regard to specific dietary needs. Catering staff rather abrupt.
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Report | 3 years ago
We felt the staff in the cafe were not at all welcoming and made us feel like we were a nuisance for wanting to eat there. Had this been our first experience we might have assumed it was just a bad day, but visited the cafe earlier in the year and had the same impression. This is a great pity because we live in Derby and go to cafes at least 3 times a week for tea/cakes/sandwiches and would happily have added your cafe to the list, had it not been for the service.
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Report | 3 years ago
Everyone very friendly and helpful. Food was lovely and great service from restaurant staff
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Report | 3 years ago
Anyone with hearing problems might struggle to hear. The factory is quite noisy but the young lady who showed us around was very knowledgeable - it was a shame I missed quite a lot of what she had to say.
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Report | 3 years ago
Did not rate the cream tea sorry - expected more
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Report | 3 years ago
GOOD GUIDE
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Report | 3 years ago
Lovely place to visit and the lady who took us round was very informative.....well done. We will visit you again. The coffee show was good too.
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Report | 3 years ago
Very enjoyable visit and good to see a ceramics British company that is still very successful.
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Report | 3 years ago
This is a great tour with loads of knowledge on this industry and history! It is very difficult to hear all of the presentation by the tour guide due to factory noise and not being to stay close to the presenter; even with a small group.
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Royal Crown Derby

Sun
Closed
Mon-Fri
9:00 AM - 5:30 PM
Sat
Closed
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