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Comments
Lovely setting with very helpful staff.
My Tip - DON'T STAY HERE!!!!!!!!
The staff were very friendly ad helpful. Lovely hotel and surroundings.
Bought this for my daughter and her partner , they said it was wonderful and now I might need to go
Great rooms and location. Food very good quality, but could do with some vegetables. Biggest negatives, the bar area was tiny for so many rooms, so most people had to stand. The restaurant desperately needed a Manager to sort things out. Our starters took an hour and another party of 8 got their main courses in 2 shifts, 4 came together and the other 4 were half an hour later!
Beautiful hotel. Staff very helpful and friendly. Rooms very clean.
We had dinner and breakfast and both meals were lovely.
Will be returning soon I hope.
beautiful hotel in lovely grounds, however help your self breakfast not so good.
Helpful, polite staff the accommodation was of a excellent standard clean and tidy.
Food was very tasty and well presented.
The Room was very comfortable and the location excellent. We were visiting Hever castle and the hotel is very close. Unfortunately, the breakfast was a little chaotic. The first morning they had run out of eggs and bacon, and it took some time for these items to be replaced. I got an egg half way through my breakfast, but the bacon didn't arrive until after I had finished. On the second morning they had run out of butter and could only offer Flora.
Comfortable, newly refurbished room.
Staff helpful and friendly.
Evening meal nicely presented and a reasonable choice in each course.
Breakfast had a reasonable choice of hot and cold food. Only disappointment was the eggs were not presented in an appetising way.
The hotel is let down by the amount of time it takes to answer the phone.
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