SUPERB MOTORS

Automotive
523 Eccles New road, Salford, GREATER MANCHESTER M50 1DN 523 Eccles New road, Salford Directions
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85% of 102 customers recommended

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From Our Editors

Performing a host of services, check-ups and repairs for all kinds of cars and vans, the team of technicians at Superb Motors provide the likes of laser tracking, MOTs and brake servicing. The garage is located just a stone's throw away from the M602.

Comments

250
67 Tips
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Report | 2 days ago
Very helpful and friendly.
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Report | 4 days ago
I would have given this a 0 Star or a Half Star rating, except that this wasn't an option. This is the second time that I have used a Groupon at this place and it will certainly be the last. My car was pre-booked on both occasions and both times it wasn't honoured forcing me to have to take time out of work again to re-book it, even though it was clearly marked in the book, as it was shown to me. Opening times don't seem to mean much as they are meant to be open 9am until 6pm but didn't turn up until 9:20am, didn't actually open until 9:30am and weren't prepared to do the job until after 10am! Turned up at 5pm, 1 worker in who didn't even acknowledge me or approach me, waited until 5:15pm before somebody else arrived and saw me. They said they will be about 5 minutes and proceeded to move cars around for 15 minutes with some other workers who had suddenly appeared and then they all stood around chatting. Then the mechanic that was going to do the work on my car, advised that as I have a Groupon, if they encounter any problems on the car they will have to do an additional charge on top. This is not mentioned with Groupon but I also made it clear, that as the car has recently been worked on, they shouldn't encounter any problems whatsoever! Then he made out that he was doing me a favour working on my car at that time! Also, when I spoke to another customer the previous morning who came in looking for the boss, (who wasn't around), I asked if he had he pre-booked as well and he told me that he hadn't but he had come because "They had done him over on his car!" Religious reasons and festivals aside, which was the given reason for not being able to book in on my preferred date, which I am okay with as I was pre-warned about but whenever any other time was mentioned this was not suitable to them, despite there being no bookings already. I find this totally unacceptable and I find them to be unreliable. Very friendly on the phone and to your face but not customer focused at all with a lackadaisical attitude overall. I wish I could work for a company and turn up late all the time, stop work whenever I felt like it, despite to opening hours and carry on doing my own thing when customers are present and waiting!
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Report | 7 days ago
Great Service! Only took 30 minutes to do 4 wheel car alignment/ tracking. The staff were very friendly and efficient. I forgot that I had paid groupon and tried to pay them the fee but they explained and refused. Would use again.
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Report | 8 days ago
Fast and easy many thanks
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Report | 11 days ago
Friendly and reliable just took a bit to long could of been done quicker
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Report | 13 days ago
Excellent, quick service, friendly staff. A drinks machine would be handy though.
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Report | 14 days ago
Very pleasant staff,however as I needed new tyres due to tracking out of line, it made sense to get a quotation from here...manager took size and phoned his supplier..he promised to call me later with costs...he didn't, I then phoned him 2 days later. No price yet I was told..he then phoned me back saying he couldn't remember the tyre size!.. Shame because I wanted to give him the business.
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Report | 20 days ago
Great job from start to finish, I needed some heat applying to the steering rack lock nut as it was seized. It applied additional costs but overall a great service.
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Report | a month ago
When I came there at 3pm they told me that alignment and tyres change will take them up to an hour. It took them two hours. At 5pm I left the garage. All work was done professional and I was looking wheel alignment and tyre change and all was well done with knowledge. Will recommend to others but not if you in a rush.
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Report | a month ago
Good friendly service
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