Helen Deans Hair & Beauty

Haircut
3 Albert Place, Edinburgh EH7 5HN 3 Albert Place, Edinburgh EH7 5HN Directions
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59% of 98 customers recommended

From Our Editors

Helen Deans Hair and Beauty is a unisex hair and beauty salon situated in Leith. In addition to cuts and colours, they offer hair services such as waving, straightening, hair extensions and wedding packages. The beauty therapists offer treatments ranging from nail art and facials to waxing and massages.

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231 Tips
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Report | 5 months ago
Turned up with my voucher for a massage and she told me she didn't have a beauty therapist anymore so it was cancelled. She said they had sent a text which i told her i didn't receive. Turns out it was sent to Norma and my name is Diane. Complete waste of my time.
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Report | 5 months ago
First they cancelled our appointment because apparently the massage therapist did not work at the time we had asked for... and then they text out the blue to say our rescheduled appointment was cancelled and we should contact groupon for a full refund. There was no explanation and no apology. Even when we were on the phone to them initially there were very off hand and not at all friendly. Do not book from these people.
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Report | 5 months ago
Very friendly, really pleased with my hair, would have gone back but Helen dean is retiring.
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Report | 5 months ago
Terrible.They cancelled the appointment 40' prior to the appointment and claimed the therapist left indefinately and cant offer a new appointment.I called later that day and was asked if I had a voucher,when I said no they offered me an appointment
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Report | 6 months ago
Friendly professional staff
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Report | 6 months ago
They don't respect customers on the phone or in the shop The covers on the bed are dark grey 😳😳 why dark and black pillo
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Report | 6 months ago
I have used the salon once prior to my recent visit and highly recommend it however this time I did not get the stylist I requested and felt that my hair cut was all quite rushed.
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Report | 6 months ago
I have just had the worst hairdressing experience ever, from making my appointment to walking out the door. The staff were rude and unprofessional. The young girl that cut my hair hardly gave me any time to tell her what I wanted or to explain what my hair is like. I got a "full" head of colour but they only coloured my roots to match my current hair colour even though I said I wanted a different shade. The haircut was a joke. I felt like she watched a few videos on how to cut hair. I'm probably going to have to get my hair styled somewhere else. The hair brush used to dry my hair was full of someone else's hair. She tried to take some of it out but just continued. My forehead and ears were completely stained by the permanent colour. When finished I tried to say I couldn't see the back when shown in the mirror. I then got handed my jacket and almost pushed out because someone else had walked in. The service was absolutely shocking and I would never go back or recommend them, not even if I was paid to.
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Report | 6 months ago
It looks like because you are going with a voucher they treat you annoyed and as they don't care on what they do to you. Also, you don´t get what is on the voucher (no glossing treatment or cut), and I had to pay 20 extra, which initially the girl said was 10, but I didn´t want to argue since the girls was quite rude towards the end.
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Report | 6 months ago
The treatment was great I have no issues with this but didn't feel very welcomed by staff! Unsure if it's because of a groupon and they might not get the repeat business or not.
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