Yes - I went there for my hen night. They actually promoted hen parties on their website, yet when we got there we were told that we would have to take our sashes off that said 'hen party' on them and I had to take my veil off and some other silly stuff I had on!! Then they told us that we would have to leave a bank card at reception for the duration of our visit. None of us had a bank card. Eventually they agreed to take my mother in law's to be bank card but were not really that happy to do so as she was leaving after an hour, while the rest of us were staying for 2 hours. There was a mix up with the room they gave us. We had booked the Waltzer themed room (which was quite big), but they told us that had been booked out and put us in a room the size of a box. We were squashed in like sardines. We had to get extra chairs and prop the door open. They said they were going to refund the money I paid and apologised for the mix up but so far no refund has been forthcoming.