From Our Editors
First established in Soho in 1926, Patisserie Valerie follows artisanal baking traditions brought to London by Belgian-born Madam Valerie, whose mission was to introduce continental patisserie to the English. Now boasting over 120 venues nationwide, the company adorns its cafes with the 1950s-inspired decor and serves up an array of freshly-made cakes, craft pastries, breakfasts, lunches, coffees and loose-leaf teas. Their specialities include meticulously-crafted croissants and viennoiseries, as well as homemade Italian-style gelato.
Delicious choice of food and pastries and good portions.
Beautiful tea. Pity that the company has now went into liquidation
I feel bad about this review but the whole experience was very disappointing. My friend and I were given our tea/coffee within 5 minutes of arriving, which was great. Unfortunately 40 minutes later I had to ask for the food. By that time my friend had finished her coffee. The food took another 10 minutes or so to arrive. We ate the sandwiches, by which time I had finished my tea. I asked for hot water and when we were leaving an hour later I was still waiting for the water. When I asked for the cakes to be boxed I was asked if everything had been ok. I explained about the tea/coffee and was asked if I would like a tea/coffee to take away. I declined. When I got home and looked in the box the cakes that were there were not even mine. I do not know who they belonged to so therefore binned them. I have been many times for afternoon tea to various Patisserie Valerie establishments across the country and have never had such appalling service. I also have to mention that the sandwiches did not appear to be fresh as the bread had begun to curl at the edges.
As I said at the beginning, I was very disappointed with the whole experience.