Secretly Beautiful

12 Glassford Street, Glasgow G1 1UL 12 Glassford Street, Glasgow G1 1UL Directions
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29% of 17 customers recommended

From Our Editors

Established in 2015, Secretly Beautiful features Baroque-influenced decorations and candle-lit treatment rooms. The rich menu of facials is complete with waxing, threading, and tinting services, available to students at a discounted price.

Comments

250
12 Tips
Report | 3 days ago
Thieves outright. No trace online, no phone answered, no emails answered yet happy enough to redeem your voucher for a service they blatantly have no intention of providing. Was supposed to visit 8/12/16.
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Report | 12 days ago
Absolutely appalling service! Paid for 90 mins treatment, only received 55 mins. No apology, promised a refund which never happened. Nasty lady - AVOID AT ALL COSTS!!!
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Report | 3 months ago
Horrific treatment. I bought a voucher for a pedicure and manicure with gel polish and when I arrived to have it done they said although it said manicure and pedicure, it was actually only for a gel polish?? I was then told they wouldn't do anything.
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Report | 5 months ago
Really poor. Running an hour late, rescheduled, wrote wrong time down and accused me of being late. No client history taken at all...shockingly unprofessional. Would not recommend ... it was not worth what little I paid or the hassle it too.
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Report | 8 months ago
My original appointment cancelled at the last minute and I had to reschedule, with the promise of a complimentary service that they later denied offering. This deal included a back massage which they claimed it didn't and refused to do it. Really cheap clear nail varnish used for the manicure that peeled off the next day. Altogether a really poor customer service and pretty horrible experience! Avoid!
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Report | 9 months ago
I bought a groupon for a pamper package. The day of my appointment I call to let them know I am on my way and they tell me that they will not be honoring my appointment time! They refused to see me and were incredibly rude about it! THE WORST.
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Report | 10 months ago
Really happy with the prompt service and excellent facial I had last week - got compliments for days afterwards so will definitely be returning for further treatments.
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Report | 10 months ago
More blankets or better heating so clients aren't freezing during treatments! Ask your client what shape they'd like their nails during their manicure. Tea / coffee facilities for clients would be nice.
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Report | 11 months ago
I made the an appointment online as per instructions. I turned up 5 mins before my appointment, waited half an hour for no one to turn up! I phoned the owners mobile and left a voicemail and never got any reply. Very unprofessional conduct. I have a emailed groupon with the details.
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Report | a year ago
I don't think you should use groupon when your too busy elsewhere to turn up, we travelled 40 miles for our appointment which was a present for my sister and I'm now waiting for a refund. Absolutely terrible service serina
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