La Coupe Salon

Salon
141 Woodlands Road, Ilford IG1 1JR 141 Woodlands Road, Ilford IG1 1JR Directions
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21 Tips
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Report | 3 years ago
Very polite staff, professional.
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Report | 3 years ago
No comments
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Report | 3 years ago
La Coupe is a very nice salon with attentive & friendly staff.
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Report | 3 years ago
Good customer service
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Report | 3 years ago
I thoroughly enjoyed my massage session. I felt it the masseur was very experienced.
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Report | 3 years ago
Dear Sir/Madam, I just wanted to provide you some customer feedback. I visited the Le Coupe Salon in Ilford, Essex on Saturday 22nd February 2014, for a full hour full body massage and a Facial as part of the Groupon deal (as per attached and email below). However, rather than receiving a FULL body massage for an hour, the massage lasted just 25-30 mins plus, I had to ask the Massager if she was going to massage my front and back legs as she hadn't initially, she did eventually very quickly, all very haphazard and rushed. In terms of the Facial this simply lasted 10-15 mins and was literally a mini-facial. I have had many facials before but, this one did not measure up to the normal Groupon standard. Unfortunately, the whole experience wasn't a pleasant one, rather than enjoying and treating myself to this full body massage and Facial, I had to endure a cold room, with no aeromatic (fragance) smell, no soft music and a pretty lifeless atmostphere. I have enjoyed a number of groupon deals previously and, me and my husband are regular Groupon customers and normally have a great service but, this whole experience was a bad one. I appreciate Groupon prides itself in customer satisfaction and repeat business so, I just wanted to inform you Le Coupe Salon outlet certainly did not match Groupon's normal high standard. I certainly want to continue using Groupon and its excellent offers but, in return you expect a certain standard and Le Coupe certainly did not meet that. I hope this provides good customer feedback and, I hope to hear from you soon. Much appreciated - Mrs Nashima Kothia.
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Report | 3 years ago
The lights should be turned off, it was not soothing or relaxing. The door should have been shut in the treatment room to block out the street noises and the loud music from the hairdressing section. There should have been relaxing spa music or classical music playing. The lady carrying out the massage shouldn't do so much talking through the treatment. The lady carrying out the treatment only massaged you on one side only..... very strange!
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Report | 3 years ago
The masseuse had no idea what she was doing, felt more like a painful rubdown than a massage. I was never asked for my preferences or even asked if I had any allergies which I found a bit concerning. The room was freezing cold and when I asked for the heating to be turned on I was told it was already on and that was the end of that. The lady talked my ear off the entire time asking if I felt "relaxed" every 2mins and the massage was over in 40mins instead of the advertised hour (though I was very pleased to get out of there this time). Would definitely NOT recommend this place at all. Bunch of amateurs is what it seemed like to me.
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Report | 3 years ago
Have more offers on group on shall come again!!
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Report | 3 years ago
Staff ate not qualified or confident in the service they provide, such a shame one should feel relaxed and refreshed sorry to say I did not shame as your local I would love to become a regular customer.
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