Sapianos

Spa
158 Queen's Road, Buckhurst Hill IG9 5BD 158 Queen's Road, Buckhurst Hill IG9 5BD Directions
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72 Tips
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Report | 2 years ago
Improve your customer service, as a matter of fact take a training course on it if you don't know how to provide decent customer service.
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Report | 2 years ago
I am very disappointed that my eyelash extension appointment for Saturday 11th April at 4:30 was cancelled by you about an hour or so before it was due to take place! Nor was an alternative appointment offered to me!!
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Report | 2 years ago
I did not receive my hair treatment as the salon was closed at the time of my qppointment. I wasted my money.
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Report | 2 years ago
I had call repeatedly to book up my group voucher to be picked up so I had to go to the shop and make the booking in person
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Report | 2 years ago
Turn the heating up!
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Report | 2 years ago
The massage itself was OK, but I wasn't pleased with the location of the massage, no changing facilities and in the same room as another customer having their massage at the same time. The room was cold and it was very difficult to relax given the surrounding. The staff didn't know about the booking of which voucher I should use given that I had given the code at booking. It all seemed very disorganised and made me feel quite uncomfortable.
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Report | 2 years ago
You have got no idea how to run the business!
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Report | 2 years ago
Lovely Stylist, very friendly and I was pleased with the overall service. Thank You
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Report | 2 years ago
Was a very relaxing experience-calming music & quiet.I was pleasantly surprised that I wasn't pressured into buying products-have experienced the hard sell approach in other salons & it is not what you want after a nice relaxing massage!Very nice thank you Sonia.
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Report | 2 years ago
Will be even better if beauty room does not have to be share with others.
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