Altachorvie Island Retreat

Lamlash,, Lamlash KA27 8LQ Lamlash,, Lamlash KA27 8LQ Directions
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Located on the shore, Altachorvie Island Retreat boasts a sitting room with burning logs indoors and a scenic mature garden outdoors.

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16 Tips
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Report | a year ago
Absolutely fantastic, very exotic, quite, beautiful and the the best Scottish breakfast ever! The waiter in the restaurant was so friendly too! Give him a better position and bigger salary! We are coming back soon! Dani and Ben
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Report | a year ago
We arrived early prior to check in due to issues with the ferry time. The male who greeted us at the hotel was extremely welcoming and sorted us out with breakfast and stated that he would make sure our room was first to be cleaned. We appreciated this due to the fact we had arrived earlier than expected and thereafter explored the local area. On arriving back at the hotel we were met by another female of staff who we explained our situation to. She stated that she had no record of us attending earlier and to the request made by the other staff member of getting our room cleaned first. She abruptly told us she couldn't guarantee that our room would be cleaned first and gave us the option to sit in the lounge and wait till our room was ready and she would come and let us know when this would be. Nearly 2 hours passed and there was no response from the staff member. During this time we observed the same female staff member speak inappropriately to a maid by calling her 'whatever your name is' and demanding her to stop what she was doing and to carry out another duty. This which I believe to be totally unacceptable in front of waiting guests. This particular maid was extremely chatty with us, friendly and acknowledged our presence. Then at 1.45pm we watched a couple walk into the hotel and check in early with this same female staff member. We thereafter realised that we could check in at this time and approached the female staff member who had not been to alert us within the space of 2 hours that our room was ready. She abruptly thereafter handed us our keys, told us where our room was and thereafter provided us with no information at all. No check out time, no welcome, no times for breakfast. We had to ask another member of staff for this instead. We queried this staff member as to where she recommended for dinner and she asked 'well what do you like' in an unfriendly manner. Again making us feel extremely unwelcome. Plus on sitting at breakfast one morning we heard a lady at the next table looking to pay her bill however she was told this could not be dealt with due to the office being 'too chaotic' at the time which we felt was a very unusual remark to make. All in all our trip to Arran was extremely enjoyable however due to the fact we were looking at the establishment as being a possible wedding Venue this particular experience has made us wary of putting our special day in the hands of a hotel whereby one staff member's attitude could make our special day a huge disappointment due to her lack of enthusiasm and interpersonal skills.
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Report | a year ago
Nice hotel, in stunning location, great food. Room very disappointing, not as shown on pictures. Only large enough for a double bed and wardrobe, with a minute TV, very small with a view of a roof. What a shame!
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Report | a year ago
The hotel was great. The situation was lovely, food wonderful,staff first class. Will return
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Report | a year ago
I enjoyed my time there....the room was of good quality, and the view was breathtaking. The food was also very nice...looking forward to going back.
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Report | 2 years ago
Thoroughly enjoyed our few days, very peaceful, spectacular views from our window, the only downside was not having breakfast provided the first 2 days, I understand that the chef works certain days, even if you offered cereal and toast that would have been good, other than that, I would certainly recommend your hotel.
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Report | 2 years ago
It was very peaceful, beautiful views and we had the hotel to ourselves, no other guests until the last night. The hotel was very tastefully decorated, surrounding gardens lovely,
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Report | 2 years ago
The friendly and welcoming atmosphere, comfy beds and fantastic dinner.
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Report | 2 years ago
Thoroughly enjoyed our stay. The hotel offered a friendly welcoming atmosphere, a comfy bed with fantastic views and four star food! We will come again for another visit.
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Report | 2 years ago
Food and great place to stay very welcoming reception.
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Altachorvie Island Retreat

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