Serenity (Hilton Leeds) Ltd

Gym
Hilton Leeds City Hotel, Leeds LS1 4BX Hilton Leeds City Hotel, Leeds LS1 4BX Directions
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18 Tips
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Report | 4 years ago
Plastic cups near the water fountain
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Report | 4 years ago
Thank you to all your staff. Everybody was so friendly and helpful.
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Report | 4 years ago
We really enjoyed our time at the hilton but the scum on the door handle of the steam room was off putting the water was clean the mildew and rust around the pool side was not up to the Hilton hotel's standards I don't think the rickety hairdryer on the left hand side in the changing room was very safe either it did have a scruffy feel to it and I thought all Hilton hotel's had a very high standard ,also the above.
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Report | 4 years ago
We made a complaint the spa area and the pool were very cold but were told all spas have to be that temperature which having attended several spas we know this is not the case.
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Report | 4 years ago
Could've been cleaner. Pool quite grim atlund the edges. Staff friendly though.
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Report | 4 years ago
See above :)
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Report | 4 years ago
Each and every staff member we came into contact with were so helpful and polite, definitely made our day even more enjoyable!
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Report | 4 years ago
The Childrens lessons that take place on a sunday were aggressive and loud, with teachers screaming at the children, not only inappropriate but ruined the relaxation. The steam room and sauna fit one person in so its not really a 'spa day'. But abbie who worked it the spa was brilliant for treatments, polite, good at what she does and she made the day enjoyable.
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