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Frankie & Benny's

Racecourse Retail Park,, Liverpool, Merseyside L9 5AN Directions

From Our Editors

With over 250 family-friendly restaurants across the UK, Frankie & Benny's has been serving up a range of New York Italian classic dishes for over 20 years. They strive to satisfy every palate with dishes ranging from falling-off-the-bone barbecue pork ribs and juicy chicken burgers to pizzas, risottos and pasta dishes. Additionally, the FeelGood menu offers a choice of lighter bites, gluten-free and vegetarian options.

Comments

Report | 3 years ago
VERY POOR SERVICE
Report | 3 years ago
Good food, good service, pleasant staff.
Report | 3 years ago
Staff were lovely food was nice all in all a nice meal
Report | 3 years ago
Pretty basic fast food, I got bbq chicken melt it was small hardly any sauce on and bacon was hard so couldn't eat it
Report | 3 years ago
Pros: delicious food, good service, great kids menu. Cons: staff seemed incapable of calculating the correct bill. We were issued with nothing less than 8 bills before they finally got it right(ish). The initial bill charged us full price less what we paid for the groupon leaving us to pay a whopping £150. By the tine they corrected the bill the correct amount to pay was £65! Imagine if we hadn’t checked the bill?! So for that, it wasn’t good at all. I found it all highly amusing as it took 3 staff members to sort although my friend found the experience extremely irritating.
Report | 3 years ago
Expensive, fast food. Waitress was friendly and polite, unfortunately we had to send one dish back 3 times! Finally the manager brought the food out placed it on our table and moved away quickly. Not good.
Report | 3 years ago
The service was awfully they forgot to do our main meal after waiting for 45 mi Tues we asked and then waited another 30 minutes for them to cook it x it was empty on a Thursday night
Report | 3 years ago
We went for my daughters 13th Birthday! We got there, not busy which was lovely! when shown to our table by greeter, I was huffed at for asking for gluten free menu (had added I require one in note to restaurant on pre-booking the table) had to tell waitress many times what we wanted, it was still put on her pda wrong when she read it back to us. On booking I was given a free drink barcode, when I tried to claim it, was told it was only for full paying customers!! Not Groupon customers. Way to make someone feel small!! When our food came out, they forgot to make my daughters friends main course. So we had to wait for this to be prepared cooked and then, it was on the pass for a good five mins, I was tempted to get it myself. The food was ok - (for a weatherspoons type meal) The “Sky Scraper Burger” should have been called “Flat Pack Burger” so small and around 9 chips on his plate. We then ordered our deserts ( I had asked the waitress to make it a birthday desert for my daughter, I.e. music and candle) nothing of the sort cane out. A drink each is no longer included in the meal deal as previously advertised on deals so a round of four drinks will cost you your voucher and some again. All in all, super disappointed and really felt sorry for my daughter who felt stupid in front of her friend.
Report | 3 years ago
coffee was a bit cold
Report | 3 years ago
Excellent, well worth a visit

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Frankie & Benny's

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