With over 25 years experience The Acculaser Medispa offers a wide range of advanced aesthetic treatments and is proud to have been independently elected as Finalists at The London Hair & Beauty Awards 2016 and 2017 and ranked as a Top Medispa in London by Yocale.
Report|2 years ago
For a start I was unable to book in for a treatment, I was advised that someone would ring me back in 48 hours. After 72 hours I had contacted the company again and left a voicemail. Finally, a person called Maria rang me back, and arranged the appointment a week later. She took all the groupon details over the phone and reassured me that even if the voucher is about to expire because she had all the details she could do the treatment.The appointment was scheduled in a week later for Monday at 11 am. Maria texted me a day before on Sunday evening after 7pm that the voucher was redeemed and if I wanted the treatment I needed to pay and sent me a link. She also advised me that I could call groupon to ask for a refund but I would only receive a treatment if I pay in advance. This company is unreliable and unprofessional. I did not have the treatment but had to ask for a refund from groupon. I would not recommend Acculaser and this is the first time I had this disappointing experience with a company.