Biothecare Estetika - Richmond

Salon
50 Sheen Lane, London SW14 8LP 50 Sheen Lane, London SW14 8LP Directions
This place has not been rated by customers.
86% of 7 customers recommended
This place is closed.

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From Our Editors

Richmond’s Biothecare Estetika is part of a worldwide network of centres, united in their aim of beautifying both face and body using advanced technologies. With over 170 centres globally, treatments offered are equally as extensive, with IPL hair removal, teeth whitening and mesotherapy being just a few of the many options available.

Comments

45 Tips
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Report | 7 months ago
Great professional services and highly recommended.
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Report | 8 months ago
Good service
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Report | a year ago
I have booked additional treatments following my session and will continue to go back
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Report | a year ago
Very poor customer service and treatment. I recently wrote the following email regarding my experiences and recieved no reply. I am writing to cancel an appointment I have for facial on 19th September at 9am at the Richmond branch.  I have been visiting for regular facials since June of this year, and up until my last appointment on 24th August had been very happy with the service and treatment I had recieved.  As mentioned, my last appointment was on the 24th August, during this appointment I had the peel, a treatment I was happy with when I had it for the first time back in June.  However my experiences in August were very different.  The treatment itself felt uncomfortable. The therapist left the room to answer the door and phone more than once which during the time did not cause much concern. However, the treatment began to itch and feel painful in certain areas of my face and chin. Following the treatment my face was extremely red and blotchy, this irritated and was present for the best part of two weeks causing a great deal of discomfort which I most certainly did not experience when I first had this treatment. I have lost all confidence in returning for further treatments which I think it's a great shame as up until this point I had been enjoying.  In respect of my cancelling of my next appointment I apologies for the late notification however I have not long returned from holiday and this has been the only opportunity to email you with my feedback and reasons for cancelling. 
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Report | a year ago
Whilst I was having my treatment, the lady did try to sell me other treatments, and I was quite surprised that all the treatments were the same price - £45. It's quite expensive, so I don't know if I could afford a treatment if I didn't get a groupon.
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Report | 2 years ago
This is the first time I have ever had a microdermabrasion treatment and it was fantastic the lady was very professional and reassuring . I am definitely going back.
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Report | 2 years ago
I had microdermabrasion here - have had it hundreds of times for about the last five years and this was probably my worst. The therapist was extremely harsh and three days later my skin is still dry and flaking off from it. She did ask if I felt uncomfortable but I assumed she was the professional!
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Report | 2 years ago
I completed a client form to say that I might be pregnant, not knowing the treatment was unsuitable for pregnancy. The beautician didn't even read my form before doing a patch test (which took 4 goes). I then just mentioned the situation of pregnancy and was told I absolutely couldn't have treatment. Apart from the seriousness of the error I was subsequently contacted to say they would assist with a refund but they have not actually followed this through.
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Report | 2 years ago
Unhelpful staff
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Report | 2 years ago
Really good experience. Looking forward to returning soon.
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