Cher Salon London

104 Mitcham Road, London, GREATER LONDON SW17 9NG Directions

Offers (23)

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About this Business

Cher Salon London is a women-only salon offering a wide range of hair services such as cuts, styling and hair extensions, as well as straightening and colouring. Clients can also be pampered with an array of aesthetic treatments that include waxing and manicures, or enjoy a massage. The salon has its own complimentary mobile app.

Comments

Report | a year ago
It was amazing!!! I really love it !!
Report | a year ago
Great wax by Mahtab - quick and professional
Report | a year ago
I just realised now that i did have some burn from wax, honestly if i can take a picture and post it i would. Groupon should ban this salon as they treat their customer rough when they knew they purchase from groupon. I really regret coming here for waxing. Not only she left so many hair, she also burn my skin even though i told her that the wax was too hot, she should have let it cool down instead she carry on and did it within 5mins just so she can attend to her other client waiting for her. And didnt appreciate the fact that it wasn't even written on their fine print that you need to pay extra, because honestly if i knew i wouldnt even purchase this voucher. So please ladies save yourself and never come here for wax.
Report | a year ago
They were lovely and the service was quick and efficient! 100% recommended, I am not going anywhere else!
Report | a year ago
I booked a 1-hour full-body massage via Groupon and called the salon to confirm availability. The lady who attended the call immediately questioned whether I had already purchased the Groupon; I confirmed I had. She further stated that if I was late for my appointment, the relevant time would be deducted from the 1-hour which I accept is fair; I confirmed I would attend 15-minutes earlier. Upon attending the salon, the Manager, Cher aggressively questioned why I had purchased the Groupon as I had visited her salon previously and therefore classed as an 'existing' customer, albeit, I had not visited the salon for over 1.5 years due to Covid. Cher went as far as disclosing the 30% deduction by Groupon which is resulting in her "losing money". I politely informed her that all other salons clearly mark their Vouchers as 'FIRST TIME CUSTOMERS ONLY' and all her Vouchers online at Groupon do not state this. In fact, the prior two occasions I had visited her salon, I was always informed by the therapists that I could purchase the Groupon again. Cher had no answer when I raised that her Vouchers online do not expressly state 'FIRST TIME CUSTOMERS ONLY' but repeated I should pay in the salon - I politely confirmed that now she had informed me, I would do the same in future (At this point, I knew I was never visiting this salon again). The aforesaid discussion took place relatively loudly with other customers present which was extremely embarrassing. Thereafter, I was left to wait an additional 25 minutes until the therapist rudely pointed me to the room (no greeting whatsoever); I had to request her to change the tissue on the massage bed as she had not changed this post the previous client. During the massage, she was making concerning noises, using massage techniques (if I may even refer to it as a 'technique) which I had never experienced before and extremely painful; she went as far as opening the door during the massage as she felt too hot which was extremely unprofessional and uncomfortable. At the end of the massage, she simply walked out. I would strongly advise people not to visit this salon and invest their money for relaxation and salon treatments in other more professional salons in Tooting with polite and professional staff; I appreciate this salon has a number of Vouchers online with attractive discounts, however, it is definitely not worth it. This salon has lost the only true gem it ever had, a wonderful lady named Tala.
Report | a year ago
Best haircuts done by Cher loved it...🥰
Report | a year ago
Still a bit confusing about what groupon offers has the description says "keratine treatment, but and blow dry" and I actually had to pay £10 extra for cutting just my length. Also on the coupon is written that they charge you extra £5 or £10 for highlight or colour depending on the length of your hairs. A bit disappointed about this but the lady that did my hairs was very nice and friendly.
Report | a year ago
This was the most dissapointing massage I have had in many years. And I have had a lot of massage over the years. I arrived at 14:02 and left at 14:42 for a 60 minutes massage. This whole bit includes getting self ready to lie on the bench so all in all 35 mins max was the massage. The lady carrying out the massage informed me that there was an error on groupon and that its not 60 minutes but 45 mins, the 45 mins I didnt even get. REALLY? And I was told about this when I was already on the bench. If its an error should you not inform the customer upon arrival before they undress? The massage itself was just ok, nothing special and hard to relax due to this unexpected announcement. The staff was very friendly and nice. I was quite unhappy as I set out on this day for a nice relaxing massage away from kids. Do not buy this 60 minutes massage especially unless it has been corrected on groupon. I contacted groupon who informed me they will pick it up with the vendor. Needless to say that I will not be going back.
Report | a year ago
Friendly service
Report | a year ago
Very good service

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Cher Salon London

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