Fabulous Beauty at Goldfingers Salon

Mansfield House, 30 Avenons road,, Plaistow, Greater London E13 8HT. Mansfield House, 30 Avenons road,, Plaistow Directions
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60% of 5 customers recommended

From Our Editors

Fabulous Nails & Beauty Salon offers an array of beautifying treatments. Manicures and pedicures are on offer, along with face waxing, tinting and eyelash extensions. The salon uses products from brands such as OPI, CND and Dashing Diva.

Comments

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2 Tips
Verified
Report | a month ago
I have made an appointment with my Groupon purchase and I have just experienced the worse customer service from the owner. (Correct me if I am wrong but the whole point of being on Groupon is to gain new customer, giving them the best service on earth to have a long lasting relationship with your customer so they can gain a good experience with you for the first time and re-visit?) So this is what I experienced and wasted an hour of my life, first of all I wanted to use Groupon to give small hidden businesses an opportunity to gain new customer : I arrived at the place, although she did send out the instructions, I still needed a little help finding it but I definitely knew I was right outside but I couldn’t find which door. I call he lady and she was trying hard to direct me but sounded annoyed and asked why I didn’t read her directions??! I was clearly lost and I asked if she’s kind enough to come downstairs to meet me as I am 7 months pregnant so would be lovely to help me out. Her respond was she have a client even tho I said please x5 ... She hang up on me .. I ended up asking one of the Sercurity to show me the way and he was kind enough to help out. I finally met her and she wouldn’t even look me in my eyes and was having a go at me on why I didn’t read her directions and how everyone can read it and why not me!! (SHE DID NOT HAVE A CLIENT WITH HER SO SHE LIED!!) I was so shocked at the way she was speaking to me at this point, I got so nervous and had to walk out. PS At no point I was aggressive, I was very kind to her as I don’t believe in stressing myself out too much while I’m pregnant but I was close to loosing it!! I really hope she can be kinder to her customer and take on the theory. Have a successful business is to be kind and always willing to help your customers out and they are alway righr(to a certain point). I think the worst thing to do as a business owner is to be aggressive and rude and argue with your client (never question them) GOOD LUCK TO HER BUSINESS AND ALL THE BEST!
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Report | 10 months ago
The premises leave a lot to be desired, however Vera the therapist is excellent at what she does. Although not smiling too much when I arrived too early! I discovered she has a good sense of humour and did an excellent job of my brows and lashes.
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Fabulous Beauty at Goldfingers Salon

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