From Our Editors
With over 250 family-friendly restaurants across the UK, Frankie & Benny's has been serving up a range of New York Italian classic dishes for over 20 years. They strive to satisfy every palate with dishes ranging from falling-off-the-bone barbecue pork ribs and juicy chicken burgers to pizzas, risottos and pasta dishes. Additionally, the FeelGood menu offers a choice of lighter bites, gluten-free and vegetarian options.
Food not warm enough apart from item that was burnt! Forgetful waiter.
Very happy and pleasant staff, good at their job and very interactive. Food was excellent, so clean and crisp and restaurant is bright and airy.
The choice and options cater for all requirements at an amazing value!!
Definitely going to book again :)
Service was great too!
Great service, friendly staff,good food, great value & can order anything from the menu only have to pay for drinks.
Well worth the money will be going again
You can choose anything from the menu which is great. Really good value for money
Service was great. Food was okay apart from the steak which we wanted medium rare but because it was thin up one end was well done.
Very noisy as 2 kids parties 20 kids in one and 10 in the other asked to be put somewhere where we hcould hear each other talk. Also 2 nd time of ordering the new York cheesecake first time in Uxbridge was delicious and the second time Feltham was awful was more like a stodgy cake thamn a cheesecake.
We went to the Uxbridge one, the man serving us was really friendly. The food amazing, we both had the burger with sweet potato fries. What I wouldn't recommend it getting cocktails. Our mojitos were crammed with ice, mint and lime. We couldn't even move our straws around to mix so it was not nice at all.
I bought two vouchers so 4 meals and I took my sisters and my mum. We went there and had to wait for a long time before someone came to seat us. Even then the table they took us to was not cleaned so we had to stand there until they came and cleaned it.
The waiter took long time before they came to take our order. Our food came cold and disgusting. The starter came and no cutlery was provided. By the time we asked them for cutlery and by the time it came the food was cold. It was the most horrible horrible experiences we have ever received at a restaurant. I was so shocked and embarrassed. I wanted to treat my family.
Honestly I am not exaggerating when I say we called the waiter to take our dessert order and he kept saying one minute one minute and he went and started cleaning other tables, then he chatted to other waiters and they were laughing and then he was fixing the tissues and then he was cleaning the cutlery, it was like he was doing everything but come to take our order. My sister called another waiter and he took our desser order. It was only because of our groupon voucher that we ordered dessert otherwise we would have walked out.
Now that we are leaving, they are saying my voucher is not working. They can’t redeem my voucher. The waiter was rude and obnoxious. He told this other lady to deal with me because I have groupon voucher and he can’t deal with it. The lady was politer and tried to redeem the voucher and she said that it always happens with groupon vouchers. She took me from one till to another to another. Finally she says I need to pay £7.30. I said but I have prepaid for my voucher, why do I need to pay more? She couldn’t find out why but said that’s what the system says. Then she said maybe it’s the drinks, but we only had tap water. Then she said maybe it was the grills and we said we didn’t have grills. I had to stand there for 20mins dealing with the payment. It wasn’t that I didn’t want to pay, it was more the principle. The whole point of groupon was I paid and I didn’t need to pay again! It’s all a scam! I was so angry and annoyed and fed up. Never ever again would I buy anything from groupon and never would I go to Frank and Benny’s. Also I’m a little worried because I bought a groupon voucher for a friend and I think she’s going to have a horrible time.
Service was slow - not enough staff in the High Wycombe branch (those working did their best to keep up) - even though it was early in the evening, had to wait ages for simple pizza and burger. Looked at my pizza for ages sat on the passe whilst waiting for friend's burger. Pizza was pretty disgusting overall. Manufactured wodgy base. Virtually indeible and very disappointing.
Wont be returning even with a Groupon voucher
Frankie And Benny's