His and Hers Beauty Clinic

Salon
116-117 Meridian Place, Marsh Wall, London E14 9FE 116-117 Meridian Place, Marsh Wall, London E14 9FE Directions
This place has not been rated by customers.
0% of 2 customers recommended
This place is closed.

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From Our Editors

Canary Wharf’s His and Hers offers their customers a variety of hair and beauty treatments. Services include spray tanning, hair colouring, massage, nail bar, waxing and body treatments.

Comments

86 Tips
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Report | a year ago
I had a Hollywood wax and the lady was really nice. However booking an appointment was nightmare in the first place as I couldn't get an appointment till 3 weeks in advance. Usually when I get a wax they can do it on the week so I was surprised by how restricted the flexibility was. She called me before my appointment to tell me not to be late. I arrived a little earlier and she did my wax. She did it really quickly and I was thinking that's great. On my way out I could see another customer coming in. When I got home I realised she missed loads of patches and I guessed she was rushing it because of her next appointment. She was a nice lady but I wouldn't go again. I am happy for you to pass on these comments to the merchant.
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Report | 2 years ago
Poor treatment, extremely poor quality of waxing. I still had loads of hair everywhere, was asked to apply oil to myself, had to point out there were still clumps of wax everywhere. Ridiculously bad. Would not recommend to anyone.
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Report | 2 years ago
Traiin staff to be better, kinder and less rude
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Report | 2 years ago
Lack of customer service, they are not even aware what is being done no attention to the customer in terms of service!
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Report | 2 years ago
ANSWER YOUR PHONES!!!! HOW ELSE ARE CUSTOMERS MEANT TO MAKE THEIR BOOKINGS WITH YOU IF THEY CAN'T EVEN GET HOLD OF YOU?!?!?!?!?!?!
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Report | 2 years ago
Absolutely and completely unprofessional customer service - I have made 2 appointments with them so far to start my laser treatment and they have cancelled both due to various reasons. You can never get through to them on the phone at all, simply noone picks up the phone. This morning they told me they were closing down and if I wanted a refund I should call Groupon - Groupon told me that His&Hers should have sent me an email that they were closing down otherwise they could not send a refund to me! Disastrous purchase I have made, I will never use this Beauty clinique or Groupon ever again!
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Report | 3 years ago
The staff are very unfriendly and unhelpful as well as unskilled. I felt I was in an unprofessional environment and would like to make a complaint.
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Report | 3 years ago
Staff is rude and service is quite bad.
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Report | 3 years ago
massage room was so tiny that there was nowhere to put personal belongings, had to put bags and clothes on the floor! Noisy during massage... the door had to be kept ajar during treatment, because the music player had to be plugged outside in the hall!! Toilet was so so tiny (and I am small!) No water was offered after massage - i've never had this experience before and i've had lots of massages! Wasn't asked any questions about myself beforehand. Usually massage parlours / spas ask customers to fill in forms to declare health problems, physical issues etc... not this place.. again I've never had this experience before! Actual massage was OK, but all these other things have put me off from coming back, just seemed so unprofessional :-(
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Report | 3 years ago
The girl that done my semi permanent make up was very nice and friendly evengave ne a call to advise me to sebd a picture so i can get the right advise. But 3 days later I still have not heard from any of the management or did not get a clear answer when I called back as I didn't hear from anyone.
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