Lavender Beauty & Health

Salon
78 Shaftesbury Avenue, London W1D 6NE 78 Shaftesbury Avenue, London W1D 6NE Directions
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From Our Editors

Based in the heart of Central London, Lavender Beauty & Health offer a range of beautifying services including lash tints, threading, facials, mani-pedi’s, and a range of relaxing massages. All of these treatments can be carried out six days of the week until 8pm.

Comments

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29 Tips
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Report | 2 years ago
Customer service was non-existent, the lady seemed very unhappy to be there and was rude. She then opened door to the treatment room whilst I was getting changed in full view of other customers. Also Gel pedi came off after 3 days.
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Report | 2 years ago
Efficient
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Report | 2 years ago
They should smile at customers!
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Report | 2 years ago
The place was extremely dirty, took a week for someone to answer the phone to make an appointment, appointment request via email was never acknowledged, tools used for shellac were old and dirty, and entire experience was slightly revolting. I will never go back there.
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Report | 2 years ago
Really appreciate the great job you did on my nails. Everybody is commenting on how nice they look
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Report | 2 years ago
Good deals presented and I will go back there soon and will raccomand my friends too
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Report | 2 years ago
My first impression of the place was it was rather dirty for a beauty place: there were pieces of cotton on the floor, the towel laid out on the treatment table looked like it hadn't been cleaned in weeks and there were bits floating in the wax tub! The lady that looked after me was cold and rude, snapping at me to relax when I'd move after she'd remove a wax band. The other one was clearing her throat loudly in the cabin next to mine... When I said the wax was too hot as it was burning me, she sighed and used a condescending tone to ask if "it was ok now" Treatment itself was disappointing as I still have patches of hair left on my legs and knees. I'll have to go to another salon to have the treatment finished properly. Do not go there!
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Report | 2 years ago
The staff are the rudest ppl ever. I had made a booking and when I turned up she said I hadn't. I am 100% certain that I did and had the call on my phone. she didn't apologise at all and just kept saying that I hadn't booked.. I had travelled over an hour to get there so had wasted a lot of time. I booked in for the next day and when I turned up I was just about to get my nails done when another woman came in for an wax. She said she had booked but they said she hadn't. I think it's pretty clear their booking system is flawed..anyway, the woman who worked there said I would have to wait while she waxed this woman because they didn't have any other staff....I was so taken aback that after the whole thing the day before she was asking me to wait again.. I said I thought that was unfair as when I had come the day before I was told no and had to leave. The woman who worked there had such a bad attitude with me and i explained that I had to go back too work so I couldn't wait for her to wax..it was only when the woman who had come in for the wax said she would go and come back that she started to do my nails..would never go back. I go to get my nails done as a treat and the way that woman was particularly unpleasant.
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Report | 2 years ago
The result is not bad, but the salon is dirty and insanitary. I was afraid to ask her to do my cuticles for that reason. The staff a bit unfriendly. When I called to book she rushed me that they are very busy. When I was there, a lady came in with a voucher saying that she had a bookinn at the same time as me, but she told her to go home, saying how busy they are.the lady insisted to come back the next day and finally the staff agreed.
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Report | 2 years ago
First of all, when I arrived the staff was busy with their phones. What is more the Beauty salon is based in room looking like dark moldy smelly cellar. I wouldn't recommend this place to anyone . Be prepared to be ripped off when it comes to choosing the color (you have to pay additional 5 pounds); the person who is responsible for painting nails is incredibly rude and impatient. Horrible experience and wasting of money
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