Report | 2 months ago
Booked by phone for Turkish bath for 4 at 10 am on sunday but on arrival salon was closed! We came back at opening time and discussed our booking with really helpful young lady. Our booking had not been taken!! Don't know how or why. She called around to try to get an extra therapist but with no luck. She was very understanding and caring and said as we had travelled so far she could not turn us away, that she would have to do all 4 of our pamper sessions herself. She was very professional and Turkish bath was fun with us all in together. She apologised for the mix up and we appreciated her efforts. The one thing that we did find a problem was that the right side of the hammam was REALLY HOT! The two of us who got scrubbed bubbled and massaged on that side got burnt. We had red marks on our arms stomach and legs that took 3 days to go down. It looked and felt like sunburn. There where no blisters or anything but was quite uncomfortable for a while. Overall we had a good day and enjoyed ourselves but the temperature of marble needs to be checked.
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