Premium Tours Ltd

Sightseeing or Tour
86 Gresham Road, London SW9 7NP 86 Gresham Road, London SW9 7NP Directions
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94% of 126 customers recommended

From Our Editors

Premium Tours provide high quality sightseeing trips throughout the UK and Europe. Open top buses and luxury coaches transports customers, with options including London sightseeing tours. Stonehenge trips and Paris day trips.

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250
51 Tips
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Report | 6 days ago
The tour has started 15 - 20 min later than scheduled. We had to stop on our way in because someone had to use the toilet (by the way, no toilet on the bus) and as a result we only had little over 30 min to spend at Stonehenge. This being said, Stonehenge is about 5-7 min away from the carpark via a different bus provided by the Stonehenge Site. As a result we were 6 min late on our way back (myself and my 52 years old mum) to find the bus had left without us!!! We were told by the driver that we need to take a taxi back to London!!! After all he was able to arrange another bus to take us to Bath where we arrived more than 1 hr later than planned. On the way back to London we had to wait for 20 min because the guide was missing 2 people. When asked that she had left us at Stonehenge a couple of hours later, she had nothing to say. After all, this was an extremely bad experience for me and my mom. There are so many other tour operators that do this day trip to Stonehenge and Bath. The bus we took from Stonehenge to Bath when Premium Tours abandoned me and my mom there was so much better than this. They were taken off the motorway through smaller towns and guide was much much nicer and explained what we were seeing out off the windows. They were even given food and refreshments when they got back on the bus ... for the same money that we paid Premium Tours. The guide said that she won’t bother us on the way with any explanations “like the other blue collar guides do”... extremely unprofessional. PS: when we got up on the bus in the morning, the guide made some jokes about my name (east european) and that of my mom’s. Now looking back and thinking that in Bath dhe waited for 20 min for some other tourists to get back but didn’t think twice about leaving me and my mom stranded at Stonehenge after only 6 min...makes me suspect racism as well.
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Report | 23 days ago
The day trip to The Cotswolds went very smoothly from start to finish (taken on 20.10.17.) and our guide was extremely knowledgeable and entertaining, as was the driver! The only "disappointment" was that the meal at The Swan could've been nicer. Trout was good, but the vegetables were dried up and tasteless and the vegetarian cottage pie was supposed to be topped with mashed potato, but it was a "pastry"pie. It all looked as if it had been kept hot for ages! We were all hungry at this stage after an early start, so we simply "put up with it". Everything else was absolutely fine though and I would highly recommend this company and its tour as they were extremely pleasant and efficient.
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Report | a month ago
It's very beutifull and infirmation trip
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Report | 2 months ago
Reliable service with experienced guides and management staff
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Report | 2 months ago
The tour guide was very knowledgeable about not only Jack the Ripper but places in London.
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Report | 2 months ago
Good value, overall. On the Bath and Stonehenge trip, time at Stonehenge was a little short - we were able to listen to all of the main part of the audioguide but there was no time to visit the exhibition. We had about 3 hours in Bath (half an hour less than we'd been told) so not loads of time if you want to have a proper look around more than one museum, but a great taster day. Plenty of time for lunch and a wander around the town at leisure. Our guide was brilliant, giving lots of extra bits of information and stories that I hadn't expected. Customer services at Premium were also very good. The timings were slightly different to what I'd been told in advance of the trip: we left Bath half an hour earlier than scheduled and, in the morning, the 8am arrival at Victoria for an 8.15 departure turned out to be an 8.30 departure so a bit annoying having taken a taxi due to worrying about being late! Having said that, I would book again - this was still good value and a lovely day out.
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Report | 2 months ago
Knowledgeable guide with lots of quirky facts, good driver coping with narrow country lanes. Departed and arrived back on time. Personally would have liked a bit more time at each stop. Good value for money
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Report | 2 months ago
We had a fantastic day and our Driver and host were top notch! I couldn't fault them and Magnus's knowledge was outstanding. For the 1st ever I felt age on a coach as we were not jerked around, there was no hard braking, every movement was smooth and calculated expertly. Thank you one and all and we would definitely book for another tour. Best wishes The Whyt
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Report | 2 months ago
Professional and friendly
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Report | 3 months ago
Steve M. And Keith were great.. thoroughly enjoyed the day!!
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