Never ever get a massage from Opulence Spa. I attended then Farringdon branch and it was the worst experience of my life. The massage therapist was cold and extremely rude...no customer service. She didn't ask what type of message I required and quite literally jumped on my pack to perform a Thai message I never requested. When the massage was finished she did even say goodbye or given me a glass of water, she just told me "it's finished" and left me in the room. There was no ambience and I couldn't relax. Two days on my back feels extremely sore. Feels like she has caused my harm then good!! I'm a regular at receiving back massages and by far this was the most horrific experience to date. I recommend not to use them ever!!!