Songmaker

Event Rental Service
10A High Street Wimbledon, London SW19 5DX 10A High Street Wimbledon, London SW19 5DX Directions
Be the first to recommend this place!
41% of 44 customers recommended

From Our Editors

Although research shows that 70% of people think they cannot sing, Songmaker managed to build a nationwide network of recording studios. Customers are welcome to choose one of the many recording experiences available and even have their recording released onto the official chart. Each studio can cater to up to 30 singers, so groups are warmly welcomed, too.

Comments

250
17 Tips
Verified
Report | 4 months ago
Messed up our booking and didn't reply to emails.
Was this helpful?
Verified
Report | 4 months ago
Songmaker don't have any studio's they use independent studios. Meaning the experience will be different at every studio. They also don't know where any of the studios are. After paying in December and finally being aloud to book a date my daughter was booked in for July 30th. Songmaker refused to tell me where the studio was until 24 hours before the booking. This was mainly because they had forgotten to book it. I was told it was 23 minutes south of Lincoln, it was actually 56 minutes East of Lincoln! The studio we used was lovely, but nothing like we were expecting. The studio was run from the home of the sound engineer. Next time i will be booking straight with the studio. Songmaker are useless.
Was this helpful?
Verified
Report | 6 months ago
The best experience we have ever bought from Groupon. The staff are so welcoming and professional. The studios are amazing and the venue is stunning. My daughter absolutely loved it and was asking if she could do it again before they had even handed her CD. The photo shoot was so much fun and the pictures were the best shes had done. The packages to buy the extras (all photos and songs etc) are really really good value..
Was this helpful?
Verified
Report | 7 months ago
It is a bit unfair to say I would not recommend them as I have not actually used my voucher yet ... but to date I have spent more than 2 hours trying to get through to them or holding on to speak to someone to book a recording date. I still have not managed to book a date. My voucher has been extended twice and although I was assured I would get the latest extension in writing this has not yet been received. I am not sure I have the time, energy or inclination to spend another hour on the phone trying to speak to someone to sort it out. The last person I got through to was very helpful and did actually ring m back - isn't it sad when that level of customer service seems impressive!! Time will tell if the experience is worth the trouble. I bought it as a gift for my daughter .. she may have lost interest by the time she gets to use it!
Was this helpful?
Verified
Report | 7 months ago
Absolutely dreadful. We bought this for my daughter for a birthday surprise last November. Still have not been able to make a booking. No replies from them when you email and when they do reply they just extend the Groupon. They have also marked as my Groupon has been redeemed which it hasn't and now waiting to get a refund. My advice leave well alone. I must add though that its the Songmaker Group not Groupon that's at fault here. My daughter in law had the same problem and she got a refund, so this is not just happening to me. I'm really cross and my daughter understandably is very upset!!
Was this helpful?
Verified
Report | 8 months ago
I have not redeemed my voucher and are waiting for Groupon to refund me. Apparently Songmaker are slow to pay their invoices to the local studio that does the recordings so they were not happy to take a booking with my voucher. This was very disappointing as it had been a birthday present for my son.
Was this helpful?
Verified
Report | 8 months ago
Great experience and guys were top class for customer service
Was this helpful?
Verified
Report | 9 months ago
Deal has not expired, unable to book. Purchased for a Christmas present and and had NO contact before March when voucher expired end of Feb!! They have now contacted me to say they will honour the expired voucher booking for May!!! (if I'm lucky) Wish I'd never bothered, this was a Christmas present that is not worth the hassle
Was this helpful?
Verified
Report | 10 months ago
Their communication is very poor. Phone lines switched off during business hours etc.
Was this helpful?
Verified
Report | 10 months ago
My daughter is very disappointed! Can't get hold of song maker! Voucher redeemed! I'm disgusted!
Was this helpful?

Explore Nearby
Songmaker

Groupon has verified that the customer actually visited Songmaker.