Claretys

Spa
303 Deansgate, Manchester M3 4LQ 303 Deansgate, Manchester M3 4LQ Directions
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From Our Editors

Between pamper sessions and colourful spruce-ups, Claretys aims to provide a soothing escape from the city centre. With a nod to Parisian design, the salon aims to provide sanctuary for the mind, body and senses within the Hilton Deansgate. A range of specialist treatments and chic products are available with holistic indulgences including aromatherapy massages and reflexology, while a whole menu is dedicated to facials. Guests simply wishing to have some downtime can opt to relax in the pool, sauna and steam room, or bubble away in the hot tub.

Comments

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93 Tips
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Report | 2 years ago
I would have liked a robe when using the wet facilities. Also the jacuzzi was not fully working when we were there but was still charged £5. The whole experience was really lovely thank you.
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Report | 2 years ago
Treatments were good but the spa facility's were very poor .
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Report | 2 years ago
More staff
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Report | 2 years ago
Staff are very pleasant and good at their jobs however to advertise the package as a "Spa Day" is somewhat wrong. The pool area is very small and only has 3 loungers (for all spa guests... and guests of the Hilton!). Additionally the Jacuzzi jets weren't working. We were still asked to pay a £10 supplement to use the wet facilities despite this. All in all this is somewhere to go perhaps just for treatments but certainly not for a day or any period of time.
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Report | 2 years ago
Improve online booking systems/ faster response to emails and odd members of reception staff not very polite though the girls when we turned up on the day/who did the treatments were lovely.
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Report | 2 years ago
Need to improve on booking appointments need more availability
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Report | 2 years ago
towels and robs should be available for all clients without payment as a standard !!! the treatment rooms need to be well heated i was freezing cold in there ask to undress and did not receive a robe i have been to many spas this was very poor standards for the hilton !!,,,
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Report | 2 years ago
Terrible communication and not at all concerned with customer service.
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Report | 2 years ago
Booking was difficult as phone was always busy
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Report | 2 years ago
I rang for 2 weeks and the phone was on voice mail. I left several messages trying to arrange an appt and finally got through after complaining to the hilton reception.
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