Vanilla

Salon
43A Station Road North, Newcastle Upon Tyne NE12 7AR 43A Station Road North, Newcastle Upon Tyne NE12 7AR Directions
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From Our Editors

With services spanning the full beauty spectrum, Vanilla offers nail, eyebrow, tanning, facial, waxing and massage treatments. Doors stay open to accommodate evening appointments from Tuesday to Friday, and Saturday sessions are also available.

Comments

250
10 Tips
Verified
Report | 2 years ago
I think they use substandard gel nail for groupon coz I just couldn't believe the lasted 3 days. i was really disappointed.
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Report | 2 years ago
Vanilla are a warm welcoming team . The service I have received has been of a really high standard. I would like to specifically mention the manager and Laura . Both who have provided an excellent level of service on all occasions .
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Report | 2 years ago
very cold room otherwise excellent
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Report | 2 years ago
The only comment I would make is that the girl who did my massage was the only person in the shop so when a customer came in she had to leave me for a while. It would be better if the whole massage flowed.
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Report | 2 years ago
Bit cold
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Report | 2 years ago
Improve customer service.
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Report | 2 years ago
I am in the middle of writing a complaint. I didn't get my treatment and was left without just before a special occasion. You should receive my email by the end of the day.
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Report | 2 years ago
When booking a massage with a Salon I don't expect to get an unqualified trainee doing massage. If I had been informed trainee would be doing the massage I wouldn't have booked it.
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Report | 2 years ago
I had arrived on time for my appointment but I had to wait until the technician who was going to do my nails to finish getting hers done first. Not great customer service. You asked the junior to start doing my nails but she was not very confident and kept looking at the lady who did my nails for reassurance which went unnoticed as the technician was chatting to the person doing her nails.
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Report | 2 years ago
A fantastic service. My wedding nails and toes are beautiful and for a fraction of the cost of other salons!
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