Report | 2 months ago
I asked why there were no towels and dirty cups in my room when I arrived and no actual response but they gave me keys to another room. I opened the door to the next room to find that someone already occupied it! decided to stay in the first room given after they provided towels and clean cups. made myself a coffee, sat down and suddenly my door opened, yes, they had given a room key to another couple!!! I went to reception to complain but was basically ignored, or the receptionist was totally disinterested. shame because we booked 3 rooms but won't stay there or recommend it to anyone else.
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