Hilton Newport - Non-Accommodation

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Chepstow Road, Newport NP18 2LX Chepstow Road, Newport NP18 2LX Directions
Today 12:00 AM - 11:59 PM Open All Hours
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About this Business

  • Hours
    Sun-Sat
    12:00 AM - 11:59 PM

From Our Editors

Part of the worldwide hospitality chain, Hilton Newport Hotel sparkles with four stars to its name. An array of cosy rooms and suites are available on site, and visitors and guests alike can indulge in local speciality cuisine in The Seasons Restaurant. Meanwhile, The Court Pub serves up afternoon teas, light bites and all manner of cocktails to brighten up an evening. A 60-foot pool is accompanied by a soothing sauna, steam room and spa bath, and those feeling active can head to the gym, where cardio and weights equipment await.

Comments

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103 Tips
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Report | 2 years ago
I would certainly not recommend this offer and would reconsider whether I purchase other Groupon deals as a result of this poor service
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Report | 2 years ago
We were both very disappointed with the afternoon tea, sandwiches were dry like they had been left out for a while, we usually go to the hilton cardiff for afternoon tea. We couldn't believe that we only had a few sandwiches each a small mince pie and a mini cake. We even had to pay for a refill on coffee! The service in the bar area was non existent, the table next to us wasn't cleared for over an hour.. Dirty glasses and plates just left. Every time we wanted to get the servers attention or wait for her return to the area we had to stand at the bar for at least 5mins just waiting!! When we wanted to pay for the extra coffee we had to stand at the bar and wait, but server didn't even ask if everything was ok, it's like she knew what out answer would be! very disappointed :( I think we will be sticking to the Cardiff Hilton from now on, where staff are always to hand and you can have more than 1 coffee!! Also the Ladies toilets/changing rooms in the health club smell like sewage. Pretty disgusting :(
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Report | 2 years ago
The festive afternoon tea was very poor. The bread was stale & the fillings were tasteless & pork chewy. There was nothing festive about this meal apart from bought in mince pies. The tea was exceptionally weak & the mulled wine was like spicy tomato juice just vile. I would expect better from a Hilton & would not return or recommend unfortunately.
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Report | 2 years ago
The food was tasteless poor quality was not fresh and selection was very inadequate. As a gift for a friend as a Christmas treat I was frankly embarrassed. I have been to quite a few places for afternoon tea and this was by far the worst. I will never go there again. I have since spoken to others and have found they had similar experiences.
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Report | 2 years ago
Staff very accommodating
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Report | 2 years ago
Staff were all very helpful and happy at the hotel.
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Report | 2 years ago
Food was lovely spa was nice could do with hotter sauna but excellent will come back
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Report | 2 years ago
Nice food pleasant setting
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Report | 2 years ago
The carvery was not great. The beef was over-cooked and tough. Parsnips were the strangest texture I have ever tasted - very waxy and reminiscent of 'candle wax'. Roast potatoes were hit and miss, one good, one bad.
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Report | 2 years ago
Food and service was excellent.
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Hilton Newport - Non-Accommodation

Sun-Sat
12:00 AM - 11:59 PM
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