Shades

Haircut
alfreton road, nottingham NG7 5NE alfreton road, nottingham NG7 5NE Directions
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19 Tips
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Report | 4 years ago
The people that work there are really friendly but I didn't enjoy my experience there. I got my hair coloured and I only wanted it a slightly lighter blonde, but I turned out being extremely blonde- it was too different to what I was used to, too dramatic. The hair colourings were also very itchy and it felt like it was burning my scalp, not enjoyable at all and I have never experienced this in any other salons. Sorry, but I hope this is constructive criticism which may help you in the future.
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Report | 4 years ago
Massage and facial was awful and not worth it at all! Was very disappointed with my trip which I was truley looking forward to
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Report | 4 years ago
The hair colour was inconsistently applied and has resulted in an uneven colour. Needs re doing elsewhere.
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Report | 4 years ago
a friend and i had treatments booked..we didn't know the treatments were in the same room, at the same time, no screens to give privacy and relaxation was not as one would have liked it !!!
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Report | 4 years ago
Unfortunately my experience was not good. Firstly when I rang to book, I was told that there were no available appointments until after the expiry date, even though it was several weeks away. I was told that I could use it after the deadline as long as I paid an extra £10 and I agreed. When I eventually had the treatments, rather than having the promised 45 min facial and choice of head or neck and shoulder massage lasting in total approximately 90mins I was told it would be 45 mins in total. The facial was pretty much a face mask painted on clumsily and then I was left for 15mins on my own 'to relax'. The massage was extremely brief, maybe 10mins tops. When I left, I glanced in the mirror and noticed that I still had bits of white on my face from the face mask so hadn't been removed properly. The lady who did the treatments was not friendly at all and only really spoke to tell me of the 'special offers' exclusive to Groupon customers. For example £8 for an eye cream to be put on?! I never bother to complain or give bad reviews but I really feel that they are taking advantage of people. I will never go back!
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Report | 4 years ago
we are not happy with my friend as we feel that we've been cheated with deal. When i got home, i checked the deal and it should be 45 mins for facial massage and 30 mins for choice massage and what we received was only facial which 45 mins was divided into two due only one person whose doing the facial massage and no choice body massage happend we are not happy about it.
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Report | 4 years ago
I didnt get the specified time very rushed not professional, All they wanted to do was sell products, Not interested inj the customer at all.
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Report | 4 years ago
Myself and my freind went and we were both shocked that we had one lady doing both out treatments... Now don't get me wrong she managed it all very well, but whilst I was having my first treatment done (part of the facial) my friend was just lying there waiting for me to be finished...
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Report | 4 years ago
the manager was very un interested and not very welcoming
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Report | 4 years ago
Customer service was not satisfactory at all.
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